Kapil's Salon & Academy — poor management

Address:

400606

I booked an appointment for 2pm at 12.47pm at viviana mall branch. It was for my father's haircut. The call attendant confirmed it and once he reached there, they said it doesn't show in their system. Being co-operative he agreed to wait meanwhile did a clean up as they said the hairstylist would be free by then, but even at 3.30 they told him to wait until services of two more people is done. This is really very irresponsible of them for such a poor management.