Karbonn Mobiles — Karbonn Titanium Octane Plus Blue

Address:	Jaipur, Rajasthan, 302018
Website:	indian consumer complain

I had purchesd Karbonn Titanum Octane Plus Blue on 24 march 2015.
Invoice Number-SA678B/14-15/9000
Item Code: 448036
Order No : [protected]
Suborder No : [protected]
IMEI No :"[protected]
After few months my phone was not charging and it was under warranty period so i went to nearby karbonn center named Ajeet Infotech on 19 march 2016 to get my phone repaired. Job Sheet No.: KJASPRJ278316KR701.They assured me to repair my phone within 15 days.But till date i have not received my phone.Two months back they called me and told me that they will relace my phone but they were giving me another phone with lower configuration.So please replace my phone.why will i accept the phone with lower configuration.I want my phone to get replaced.please take the neccesary action as soon as possible.Its going to be almost one year that my phone is not repaired.Now i m going to go to consumer court if you will not take any neccesary action within a week.