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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Updated: Sep 14, 2024

Complaints 3246

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So far, so good. Karnataka State Road Transport Corporation [KSRTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Karnataka State Road Transport Corporation [KSRTC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Ticket cancellation refund amount not credited yet

Conductor miss behaved

I am complaint about that bus left at kadur station while I went for toilet

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Students bus pass, changing of route in the bus pass

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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints(3246)

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My aadhaar card address is in Karnataka, I moved from tamilnadu to Karnataka before 7years. When I show aadhaar card, even though it's a Karnataka address he is not accepting. That's not a problem. I am ready to buy ticket. But that conductor's behaviour was so rude. He used some bad words also. Pls take some action. Bus no KA.40 F.1294. Date[protected]...

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Address: Sakleshpur

Respected sir/mam please do the needful against ksrtc bustand sakleshpur.. They are collecting 5rs for using public toilet which is free.. This is not for first time today @2:45am also same incident happened and they are not keeping one mug also inside...

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Address: Belgaum

I am a passenger daily traveling gokak to Belgaum at evening 6 pm to 8:00pm no bus available from gokak to Belgaum...

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Address: Mysore Road Satelite bus stand

Almost all washrooms advertise as free urinals however they charge 5-10rs per person and they threaten if you refuse to pay....

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I had booked a ticket on sunday may 13 for the bus at 7 from madikeri to mangalore but later ai have cancelled it . Till today I have not received my refund of 344 rupees. Please make it faster . Thank you...

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Hello,

This is in regards to PNR: J[protected] / Trip code 0615CDPBNG, there was service cancellation without information on the day of travel and made to board different bus from shivamogga. We got to know this only after speaking to customer service that the bus service is cancelled and asked us to board different bus.

This is really such a poor service and even the reservation/help counters were not aware of...

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I was trying to book a bus ticket from KSRTC website. An amount of ₹947 got debited from my account but the ticket is not booked. I have received an email from KSRTC in which only OB reference number is available, so i cannot go for the ticket cancellation. I request KSRTC to refund the full amount, beacuse the ticket is not booked....

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Every monday there will be shortage of buses from kanakapura to K R Market.
Even the TC will be here and doesn't take any action....

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Address: Mysore

Website: Ksrtc

Dear KSRTC Officials,

I hope this message finds you well. I am writing to bring to your attention a troubling incident that occurred during my recent journey on one of your Rajahamsa buses. As a regular passenger and a supporter of KSRTC services, I believe it is crucial to address instances where the conduct of your staff falls below the expected standards of professionalism and customer service.

On the 13th...

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Bus number KA18F0928 on 21/03/24 the conductor of the above mention es bus numbers has misbehaved with me in mysore bus stand … as I asked with the conductor whether bus is going towards Chickmanglore ……he raised his voice and started shouting in public .. even he started pushing me while getting inside the bus …. This bus belongs to belur depto even we complained to the depto but there is no certain response and he is saying us to...

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On 21/03/2023, I boarded KA 19. F. 3433 (Kasaragod to Mangalore KSRTC )bus at approximately 9:30 AM.
The conductor was very unprofessional but also disrespectful towards women. I
Provided him the ticket amount and he refused to return the change even though he had the change in his hand . He was planning on keeping that change for himself. He told me I won’t return your change and you had to bring the change from your home...

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For Ladies Buses are free in Karnataka and for Maharastra half ticket.. I am travelling from Belgaum to sawantwadi. Conductor charge full amount. And he spoke with me very rudely if you want to travel then travel other wise get out and take another bus. My adhar card address is from Banglore and voter id from Maharastra....

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PNR no. H99170926 was canceled on Feb 13, 2024, before the 3-day of travel. An amount of Rs. 775=00 will be deposited to your account within 4 to 5 days, Now. already 20 days lapsed but the amount has not yet been deposited...

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Driver is not waiting for all the passengers to get in to the bus. He is starting bus even before people with one leg landing which is very dangerous.
Bus no. KA 01 4862
Malleshwaram to Vidyaranyapura bus
Timings 6.30-7pm...

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Address: Bangalore

BMTC has put special bus from Bangalore to Hassan in place of KSRTC regular route to accommodate surplus passenger load due to the announcement of State govt guarantee of free pass to ladies
So they are charging Rs 95 in place of regular fare of Rs 70 from Jalahalli to Kunigal. I have taken the picture of passenger inside the bus at Solur, There are only 6 men were there and remaining passengers are hesitate to step up due to abnormal...

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KA-13 F-2026 this is the number of the bus that is travelling to Hassan and the conductor here was pushing every single passenger with his hands and when asked him why was he doing so he was very rude and arrogant and he abused a girl that is me. He could have told the passengers just to move forward instead he was just pushing everyone this is a very serious issue and I request the government to take action against the conductor. This would...

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KA-13 F-2026 this is the number of the bus that is travelling to Hassan and the conductor here was pushing every single passenger with his hands and when asked him why was he doing so he was very rude and arrogant and he abused a girl that is me. He could have told the passengers just to move forward instead he was just pushing everyone this is a very serious issue and I request the government to take action against the conductor. This would...

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Address: Mysuru subar bus stand

On 17/02/2024, Time: 10:16 AM, Mysuru to Bangalore non stop ksrtc bus, Driver cum conductor (name: Govind) not sure of his name as he was not wearing a name plate, very rude behavior with passengers, ladies, elderly persons... Numerous fights with different passengers... Was using abusive words and foul language... For me he was hesitating give me back the remaining amount and not even writing the balance amount on the tickets...very bad...

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Address: Mangaluru

Sir, Bus Conductor of KSRTC Bus No. KA 57 F 0539 travelling from Mudipu to Mangaluru KSRTC depo at 9.15 AM Date 12.02.2024 is very rude, unhelpful and arrogunt. When I am travelling first time from Mudipu to Mangaluru at this Bus I asked conductor from which route (place) this bus will go. Because as my knowledge, from Mudipu KSRTC bus go from some different route. (exple.Maaduru-Kotekar beeri-thokkottu-Managaluru/other rural routs). First...

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Address: Kgf

I booked confirm ticket from ksrtc bus app, but bus are running late by departure time 14:46 pm time now 15 :10 pm, bus running late by 30 minutes
What is the reason bus running lates, PNR number J98901919, trip code -1446KGFCHN, take necessary action please, the public are waiting in bus stop bus is not arrival in bus stand,...

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