Address: | Mumbai City, Maharashtra |
http://www.kaunsa.com/detail/48714/Galaxy-Note-III-6-Inch-2-GB-RAM.html
I have placed order No.Kaun/218217 on 8th January for alaxy Note III 6 Inch 2 GB RAM mobile and received the product on 27/01/2014.
they have given the below mentioned configuration on the above link.
CPU 1.9 GHz Quad + 1.3 GHz Quad
RAM 2 GB RAM
Display Type Super AMOLED
Size 5.7 Inches
Memory & Storage Internal 32GB
Received the product through blue dart courier on 27/01/2014 vide tracking number [protected]
But i have received the fake configuration the mobile has
CPU = 1GHZ PROCESSOR, RAM = 256MB RAM, DISPLAY = 6" TFT, MEMORY=150MB INTERNAL STORAGE,
I have already written to them and asked to cancel my order and but they yet to pickup the handset from my address and i am been following up with them daily on phone and getting same feedback everyday that i will receive the details by end of the day, but yet to receive any
Requesting you to kindly take some necessary action and refund my amount at the earliest.
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Sorry for the inconvenience. This is to inform you that your concern listed 3 JAN 2014 has been noted and our team is working on it. We shall call you within the next 24 hours to give an initial update on the status of your complaint. For any further clarifications, please write to us at [protected]@em.kaunsa.com and kindly mention your complaint number 492625 in your subject line.
Thank You for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team