Kelvinator — single door refrigerator

Address:Faridabad, Haryana, 121004
Website:Kelvinator

Dear sir/mam,
We have purchased a kelvinator refrigerator on september, 2016. On 7th august, 2017. Some of it's wires catch fire automatically and destroyed. We called the helping number and registered the complain. Engineer visited 2 days after the complain registration and said that they will repair the same asap or maximum a week.
But it's more that a week and we have not received any call/sms regarding the same. Is it the service you guys are supposed to deliver in this competitive scenario...? Please resolve issue we suffering due to this.
Looking forward for your reply.

Regards,
Rihas
[protected]
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Kelvinator customer support has been notified about the posted complaint.
Aug 18, 2017
Mudusumi's response
Refrigerator not cooling properly.The issue has already been shared with your service center and was serviced a few times but I am not satisfied with the service as the refrigerator is still not functioning properly. My contact information is [protected] email I'd [protected]@yahoo.com
Complaint comments 

Comments

Dear Wazzi,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team
Dear Wazzi,
We request you share your complaint number and register mobile number. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team
Refrigerator not cooling properly.The issue has already been shared with your service center and was serviced a few times but I am not satisfied with the service as the refrigerator is still not functioning properly. My contact information is [protected]
Email id [protected]@yahoo.com
Dear Mudusumi,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kelvinator Customer Support Team

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    Kelvinator Phone
    +91 12 4421 5400
    +91 70 7306 4402
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    Kelvinator Address
    4, Mahatma Gandhi Rd, Sai Nagar, Kandivali West, Mumbai, Maharashtra, India - 400101
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