Kitchencup — Material not receive after 5 days advance payment

I've ordered 2 magic Mops worth rupees of 500/- rs total with gst and delivery charges through upi payment mode.
They claiming 72 hour delivery but I still don't get the delivery yet.. it's been 5 days now. not receive the material. How this kind of company still available after doing these kind of fraud .. When i get my material which i already paid..
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