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Komparify — Sell gold and its failed and I didnt get the money

On 22march 2023 i sell my gold worth of 5k+ inr but it failed then i get the mail from komparify that send your bank account info then i send him but from then no reply from them . Its really uncool. I guess i am going to file a complain within 24 hours for scam. If they not respond to my mail.
I have enough proof how i created ticket and a mail from them.
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