Komparify — Transfer to bank has failed

I have sell my gold at 20 aug 2022 and still my amount not transferred, I have raised complaint so many times but no response from komparify...
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Komparify customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2022
Komparify Customer Care's response
HI
The Gold sale was completed successfully. A refund or reversal is not possible if the gold sale happened, The bank transfer might get failure due to the listed one (Currently, we are facing some technical issues on -All branches having same IFSC code like Paytm / Airtel Bank transfer / jio bank / postal bank/ small finance bank) or due to invalid beneficiary details.So kindly mail to support[at]kompatify[dot]com with valid bank details sothat we can check and do a bank transfer. It may take 5 to 6 working days to reflect in the bank account.
Aug 22, 2022
Updated by Vikas597
I have already mailed to komparify support with another bank details. Kindly check and resolve it. Thank you
Aug 25, 2022
Updated by Vikas597
Thanks for solving 🤗
Complaint comments 

Comments

HI Vikas

Kindly mail with the sell gold orders id to support[at]komparify[dot]com. So that we can check and help you on that much better

Thanks
Team Komparify
I already mailed you lot of times. Please check

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