Koovs — refund

Address:	Nainital, Uttarakhand, 263139
Website:	Koovs

Koovs.com is really a fraud company. Neither do they deliver products to their customers at time nor do they deliver refunds to them.
My order no.-6571076 is on processing from many days, which was a exchange order, i've contacted to them many time through e-mail but only auto generated email is sent by them, and no consumer care team contacts us, i wrote many times to them. At last i cancelled the order and this # koovs.com company app is showing it's refunded, but no refund is given to me. Legal actions should be taken against this company, every second consumer is complaining against them.