Kotak Mahindara Bank — Pending personal loan closure letter

Address: Mumbai City, Maharashtra, 400051

Respected Sir/Madam

In reference to my Personal loan taken from ING VYSYA Loan NO.PL[protected] which is now under KOTAK Bank.

I have foreclosed my personal loan by paying my outstanding dues of INR 250, 000 on 2nd sept 2015 (acknowledged copy attached)

But sorry to say till date even after numerous follow-ups I have still not received PL Loan closure letter
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Dear Mr. Shetty,

At the outset please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team
Dear Mr. Shetty,

Trust you are in receipt of an email communication addressing all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team.

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