Kovai Medical Center And Hospital — irresponsible reply from 1st floor bill counter

Address:

City Union Bank , Coimbatore, 641020

Sir, i have taken a angioplast treatment in ur hospital coimbatore for my father on 04/06/2019 and i made a payment of rs.126000 in this connection i claimed the amount from united india insurance now they asked query for providing the barcode sticker of implants used then today i visited ur hospital and given a request to cath lab staff around 12 30 pm and concerned staff is not in the seat advised me to come after 2 clock and i came to after 2 clock. I met the concerned staff mrs gayathri she advised me to get the invoice from first floor bill counter. I came there and they also advised me to take the copies of bills and insurance query report and i submitted the same to concerned staff. After that she said simply it will take a time to collect after 2 or 3 hours. It is very much furstrated of service to the patient. It is a very painful experience to me. Also the delivering mode of message is very roughly. Plz advised them to handle the patient s politely and smiley face.
By
R rengaswamy
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