KSB Pumps Limited — pump is not working after 3 days

i have purchased ksb submersible pump on 21.06.2015 (date of installation which was not working after checking by your distributor the pump is short as per him there is no guarantee of pump then what is the use of purchasing ksb pump whereas lot of brand available in the market at lesser cost with replacement guarantee if the consumer has no facility by the company there is no foc repair noting is available by company that what is the use of 1 year warranty if there is any policy of company pl let me know and if possible pl replace my pump as early as possible from p s deepak adv 47 saket roorkee [protected]