I got severe lip allergies after using Lakme Enrich Matt Lipstick ( PM11) shade. It's been 3 days now since I'm suffering from lip allergies. There are little red spots near and on my lips and there's dryness and roughness and burning sensation. Lips are swollen also. Last year I used the same shade of Lakme lipstick and got lip allergies so I thought there's some problem with the product so I discarded it and bought a new one. Again I got the same lip allergies. This is not expected from such a big and reputed brand as Lakme. I checked on google and I found many other cases where women have faced similar issues with other shades of Lakme lipsticks. Maybe they didn't report it to the consumer court. Please look into the matter as this is very serious. Presently I'm facing lip allergies and it's making my life difficult. I have a good collection of Lakme products but after this incident I'm scared to buy Lakme products again... nobody wants to risk their health for a small item such a lipstick. Lakme should really look into the matter and check what kind of ingredients they are using to manufacture lipsticks that so many women are facing similar allergies.
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Jul 28, 2022
Complaint marked as Resolved
Lakme customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2022
Lakme Customer Care's response Dear Consumer,
Thank you for reaching out to us.
Please accept our sincere apologies for the inconvenience caused.
Be assured that all our products go through stringent quality checks before they are released in the market.
To help us assist you further regarding Lakme product, we request you to contact us on our toll free number[protected] or email at lever.[protected]@unilever.com
Our advisors will be happy to assist you.
Stay Safe!
Warm Regards,
Maria Shepherd
Levercare Expert
We're here for you - www.hul.co.in/contact/
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