Lakme — Returned products

Website:lakmeindia.com/pages/sale?utm_source=google&utm_medium=cpc&utm_source=google&utm_medium=cpc&utm_campaign=B_Search_Lakme_16_July_20_Mok&utm_term=lakme&utm_content=&gclid=Cj0KCQiA09eQBhCxARIsAAY

Order No.Order No.346675 Dtd.12.02.2022
1. The product against this order was received totally different as shown on site.
2. I put up complaint and you had proceed for return policy.
3. I handed over the parcel to a person of DELHIVERY limited who had been sent by you.
4. Your team inform that refund will be received once you get the parcel.
5. The tracking number received by me which is i am checking every day and they are extending delivery date day by day.
6. i really disappointed with your courier service as well as your service as you both are intentionally delaying my product delivery.
7. after that you may delay my refund also.
I want my refund as on urgent basis, for that you cam do whatever on your level and further i never will be buy lakme product from your site and also suggest to other people not do. This is very bad service provided by you.
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Lakme customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Pritam,

Thank you for reaching out to us.

Please accept our sincere apologies for the inconvenience caused.

To help us assist you further regarding Lakme, we request you to contact us on[protected] between 9 am to 7 pm, Monday to Saturday or write at [protected]@lakmeindia.com

Our advisors will be happy to assist you.

Warm Regards,

Maria Shepherd
Levercare Expert
We're here for you - www.hul.co.in/contact/

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