| Address: | PayU Finance India Private Limited 9th floor, Bestech Business Tower,Sohna Road Sector-48, Gurgaon-122002 Haryana,India |
Myself Pramod Pandey,
I have done a rent Payment on paytm using my lazycard, but my transaction was failed in Paytm app, and my money deducted from my card, after it i have raise a query on lazypay customer service, but i have not receive any resolution from your team,
* i am trying to reach you via customer helpline number - [protected]
* also sent too many mail to - [protected]@lazypay.in
i have also contacted to merchant about this transaction and they told me that he wouldn't recieve any amount from lazypay .
but my problem was not solved .
and today i will recieve a mail from lazypay mentioned ( your lazypay account is blocked, pay the due amount to reactivate your account)
and i am so depressed when i see it. because it is not my fault, its totally fault of your company .
**And i will clearly Mention that i would not pay any extra charges or late fee for this Transaction** because it is not my mistake and i am not resposible for this .
You should refund my money into my lazycard and have to remove all late fees and extra charges from my account.
Lazycard Transaction Details Listed Below ::
* Amount - 25250 Rs
* Date - 16 Feb 2022, 09:12 AM
* Transaction id -- TXN1*****
_______________________________________
Paytm Transaction Details ::
*Amount - 25250 Rs
*Date - 16 Feb 2022, 09:11 AM
* Bank Reference Number - [protected]*********
* order id - 4553466*******
* Status - Failed
**Paytm Remarks - Your payment has been declined by your bank . Please contact your bank for any queries, if money has been deducted from your account, your bank will inform us within 48 hrs and we will refund the same .
Please solve my issue As Soon As Possible .
Thank You
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