LG Electronics Complaints & Reviews

Since LG is established brand I brought a TV, AC, washing machine, Freeze. I am always having something or other problem with LG products year long. Very disappointed with their service also. From last year AC is having water leakage and non cooling problem. Servicing team repair and replace the parts and again again from 2 years same problem it was resolved till now. Service team is very rude and take money but issues are unresolved. LG...

Booked AC complaint 10 days back but no support until now to solve the problem
(29th Apr)
First ticket number : RNP[protected]
(06th Map)
Reached their customer care again, they booked complaint again
Now ticket number : RNP[protected]...

I bought an LG 3 star inverter split AC from flipkart which was delivered on 17/04/2023 and installed by Jeeves on 19/04/2023. The Jeeves technician who installed the AC suggested me to take extended warranty of 2 years for the AC and he explained me that all parts will be covered under extended warranty and you will also get three services (Dry and Wet) from Jeeves every year, hence I paid rupees 2660 via Paytim to his phonepe, but he did...

Our 2 split AC s were bought in cash with Full payment at Great Eastern Retail Kamarhati, kolkata. with invoice no- KHT/SA2324/00386 and KHT/SA2324/00355 on 16th April 2023. Till now after 14 days (30/ the AC s are not installed. Every Alternate day in the 2nd half of the day some engineer call and say that today it's not possible, tomorrow they will install, but they don't respond the next day. Like this twice we took leave from our work...

This is Regarding service request RNP[protected]

Can you please let me know when will the issue get resolved?

April 10th, opened the case

April 19th, escalated to Mounika (customer relationship officer, bangalore)

April 25th, escalated again through email

April 26th, got call from lg office and enquired about the issue and promised to fix at the earliest
br...

I must recommend and request you to study the below highlighted a copy of customer which has been facing so much challenges. I have paid all the amount but due to wash had happened (Due to lac of knowledge and training by technician) of A.C indoor, my moter got blown and then the display got down.

I have paid for wash and then moter and then going to pay for this display of tuner -: big Black one .

Today they...

08 days completed. Till my AC is waiting for installation....

I had purchased LG's air-conditioner from Perumbavoor police canteen on 21.04.2023. LG shall provide installation of AC with in 48 Hrs. LG's contractor from Aluva, desham was contacted on phone number [protected].It was climed that this contractor could not provide installation and had no staff. now 6 days completed .no one has to came for installation ....

I had my LG refrigerator repair on[protected]. I raised a compliant to customer support and no compliant number was given to me. After one day one representative came from LG and performed inspection and gave a report that gas need to be refilled, he said he has updated another person will come and fill the gas, after 4 days another person came and started refilling gas but he said that compressor is not working and and he updated it as i...

Hey sir Good Evening today I have went to pai Internation Store At SHALIBANDA
I have taken Boat ear buds
I am not satisfied with ear buds when unlock
After Payemenet The Voice Is Not Coming Proper plz Help me
I am Request u to plz Exchange and Give another best one plz help me out
My contact - [protected]...

I customer named M.G Ashokan purchased the LG AC from Adishwara Showroom on 22 Apr 2023

LG 1.5- 3S-RS-Q18QNXE-SP
LG 1.0 - PS-Q12JNXE1

On Monday ie 24 Apr 2023 today the installation persons came and checked the site and started giving us the accessories list. and also gave the pricing. however, when we checked the same price in market it was much lesser than he quoted. he also demanded to pay him extra...

Refers to https://www.consumercomplaints.in/lg-electronics-denial-to-give-invoicebill-mone...⇄ 18.05.2022 Profile 4349998 Not resolved

Thus, LG has violated the following provisions of consumer laws in a consumer complaint lodged by Shri Dhirubhai Vaghela before NCH.
1. Para 5 of Consumer Protection (General) Rules, 2020
2. Section...

Again Very bad experience with LG Customer support, i had raise the request on dated 19th-Apr-23 for my LG split AC service customer executive booked my slot within 24 hours, after wait for 12 hours yesterday i called to LG CC he ensure that my request attend by with few hour however 36 hour gone no one come to my premises,
Contact detail - [protected]
RNP[protected]...

Compressor repaired under warranty but freezer temp going to max -17.9•C even though temp from panel set at -24•C . Technician says won’t go below this . It’s so disappointing...

Hello sir,
i went to purchase a brand new lg c2 48 inch oled tv from lg brand store, i made the paymet and the store manager said that he will deliverthe tv next day, after a day a guy came from lg electronics and installed the tv.on the same day i found out that the tv isnt brand new, its a 6months old used unit used for 1500+ hours, so i rushed to the store and said that its not a new tv firstly they deied, after i provided proof...

LG is well aware of my complaint with Service Request No: GCP[protected] .
Every time the LG service team used & misused the talk and visits to create fake narratives and present them in twisted & otherwise different wilful manners far from the reality of the facts discussed because that facilitate them to create a wrong picture, to misguide, to twist the original contents of discussion and present the discussion in wrong, misguiding...

I made my complaint to all the LG teams to get custom documents like a bill or an invoice, cash memo, or NEFT money receipt etc in the name of consumer "Dhirubhai Vaghela" as prescribed in para 5 of Consumer Protection (General) Rules, 2020 but LG ASM Mr. Paliwal abruptly says it is ingenuine and forcing me to accept a defective and irrelevant document i.e. debit note issued in the name of "LG Electronics" as the customer name. Is it not...

I bought LG's AC on 13 April 2023.I called customer care and requested for installation of LG.
But till now no service agent has come from their side. I called again and again. Also called the service agent. Called customer care also but no one gave any satisfactory answer.
Seeing this, it seems that LG's service is very poor. I would request everyone not to buy LG products.
And I want you to do your best to get me justice....

Dear Sir,

I bought the LG air conditioner on 15th April 2022 which got delivered on 16th April 2022. I got the AC installed much later and when I tried to use it this year (for the first time) it was not cooling. I then tried contacting the customer care on 14th April 2023 but couldn’t get through. On 15th April 2023 I was able to have a word with the LG customer care rep who registered my complaint and said that my AC will...

Dear Sir,

I bought the LG air conditioner on 15th April 2022 which got delivered on 16th April 2022. I got the AC installed much later and when I tried to use it this year (for the first time) it was not cooling. I then tried contacting the customer care on 14th April 2023 but couldn’t get through. On 15th April 2023 I was able to have a word with the LG customer care rep who registered my complaint and said that my AC will...