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LimeRoad Complaints & Reviews

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Last updated Mar 23, 2024
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4th & 5th Floor, Plot No. 48, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122001

LimeRoad reviews & complaints(1208)

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K
Krishna Nath Sarma
Mar 23, 2024
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Wrong product received from lime road

Address:West Pratapgarh near Shani Mandir house number 4 Bhowmik bari.Agartala Tripura.

I've received a wrong item. But I'm unable to return the product. Kindly help me with return and refund. Customer care number is also not available. I'm not getting any help it's been 3days....
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V
Vsd1623
from Nadbai, Rajasthan
Feb 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unresolved Refund and Potential Fraudulent Practices by Limeroad

Address:4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana - 122001, India

I recently spoke with Limeroad customer care regarding the refund for my order. Despite my insistence, they claimed that the refund reference number is not visible on their end. This assertion contradicts the fact that if a refund has been processed, they must possess a corresponding reference number. It appears that they are engaging in fraudulent practices by not providing the necessary details and failing to process the refund.
The...
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V
Vsd1623
from Nadbai, Rajasthan
Feb 26, 2024
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Refund not reflecting in bank account statement nor they providing me refund reference id

ORDER ID - [protected], I have spoken to the customer care, but they claim to have processed the refund from their end, yet there is no reflection of the refund in my bank account. Moreover, when I requested the refund reference number or transaction ID, they failed to provide any such information, stating that the refund reference number is not visible. It seems to me that they might be deceiving me, and perhaps intentionally delaying the...
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V
Vsd1623
from Nadbai, Rajasthan
Feb 24, 2024
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Product pickup done but refund not processed yet in bank account

I, Vishvendra Singh, am filing a formal complaint against Limeroad for a grave lapse in customer service. I placed an order with Order ID- [protected], and upon receiving an oversized light blue jeans, I promptly initiated a return, with the scheduled pickup on February 24, 2024. The Return ID is [protected]OP1. Despite the completion of the pickup, I am yet to receive the refund in my bank account. This delay has not only caused me significant...
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R
rajis75
Jan 23, 2024
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Refund for products returned not obtained

Website:Limeroad

Through Limeroad, i placed order for about 5 silk saree costing about 10000 offered at a discounted price of 8500 plus. I was delivered the same with a delay of almost 10 days post the scheduled delivery days. Further the quality was quite substandard and not as per the description and not worth the money. hence i returned all the sarees to their return pick up courier on their schedule date / time of return.. Later next day, i got the confirmation...
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S
sb221937
from Mumbai, Maharashtra
Dec 6, 2023
Dec 8, 2023
This thread was updated on Dec 8, 2023
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Refund not received for the product Returned

Address:4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana - 122001, India.

I have purchased 3 lehenga (Buy 2 get 1 Free Scheme) on 23rd September 2023.
Very next day, i returned all the 3 lehengas as the quality of the material was not good. The same was picked on 25th September which is visible on the online status ( pic attached)
The product was picked on 26th which also is available on their online status.
I got a refund for 1 lehengas, and other one lehenga money is still not refunded and...
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S
sb221937
from Mumbai, Maharashtra
Dec 6, 2023
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Product Returned but Refund still not received

Address:4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana - 122001, India.

We have purchased 3 products (lehenga on buy 2 get 1 free scheme) for which I received delivery around 23rd of September

I did not like the material of the products and returned all the 3 products on 25th Sept.
All the 3 products were collected and even the status on the site was showing the same.

We got a refund for 2 products and for the 3rd product, it was still showing, product collected, Quality...
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S
Shweta moza koul
from Jammu, Jammu and Kashmir
Nov 9, 2023
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Replacement or refund

Ticket Number:[protected]
This is pending since oct 12...
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M
Mayuri Mundhe
Nov 6, 2023
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Rubbish order received

I had ordered a prepaid suit worth RS 2239 and I instead received a rugged burnt piece of cloth!! I have mailed the customer care, sent photos of the received order, called up customer care multiple times but no response from the Limeroad team! This is fraud!!...
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Address:Gurgaon , Haryana

In limeroad app to transfer my refund value to my bank account, it shows succesful but the value is not credited to my account....
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P
prabhati chabbra
Nov 2, 2023
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Return of my product

Address:GURUGRAM HARAYANA

I have ordered a product from your site and for some reasons i didnt like the product and i raised a return for that product and till now daily my return is getting cancelled and no one is taking necessary actions. I want my product
get returned and everytime after 2 days they cancel my return.I am totally fed up plss help me out...
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M
manavgarg06
Oct 31, 2023
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Refund transfer

I transfer my lime credit into my bank account but the amount wasn't credit in my account please check the status and help me out of this...
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D
Oct 29, 2023
Nov 1, 2023
This thread was updated on Nov 1, 2023
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Order 0095654092

Website:www.limeroad.com

I have placed the return on 7th sept and there has been so many calls and email done, still they haven't processed refund of mentioned order ID. Awaiting for amount 563rs refund. It's almost 2 months, and everytime their fraudulent customer care keep saying that wait for some days to get refund and nothing happens. Please take legal action against this company. Twice I have raised complaint against this but still issue is not closed. Ticket...
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Website:Limeroad.com

Order a product from Limeroad on Date - 06-oct-2023 worth INR 240/- and I paid via phonepay
Order no. - [protected]
I cancelled the order on the day of order placed
I received the refund as LimeRoad Credit in LimeRoad App.
I initiated the transfer of money to PhonePe account.
The Money deducted immediately.
The transfer was done at 12:39, 6-oct-2023.
I still haven't received any money in my...
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A
Anand_0998
from Dhanbad, Jharkhand
Sep 27, 2023
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Product not Delivered

I have bought the three product Red saree and two other product on 9 september but till date(i.e 27.10.2023) i have not got the product nor i am getting the tracking detail. I am feeling cheated with the limeroad.Contact me on [protected]...
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Address:Garudanchal body's hostel nsu room no.107 National Sanskrit University Tirupati Andhra Pradesh

I ordered an order of 1398/- and I paid amount by Google Pay - [protected] and I was returned that order also due to quality but I not recieved any refund.
Kindly make my refund as soon as possible....
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I have placed an order, order didn't get placed but amount got deducted...
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Address:BANDANA MERCHANT PVT.LTD, UG-40, LANDMARK EMPIRES, PUNA KUMBHARIYA ,SAROLI,SURAT
Website:LIMEROAD.COM

HI,

IT HAS BEEN AROUND 20 DAYS SINCE I PAID, please scroll down for more information about issue
limeroad making me fool instead of giving solution
This company has no fear of anything, they are not doing solution,
now i have enough documents to go Legal, this is my ultimatum to the company for 3 days. it company doesn't action, then it will get heavy to company

i request to consumercomplaints.com,...
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T
The Shuklas
from Bhimtal, Uttarakhand
Aug 6, 2023
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Clothing

Address:Corporate Address LimeRoad.com 4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana - 122001, India.
Website:LimeRoad.com

I had booked online at limeroad.com. The order for a shirt order no 94566108 which was delivered today. Inside the grey plastic shipping envelope was nothing except white strips of packing material. THERE WAS NO SHIRT INSIDE.

This is my first order to limeroad company and I can't express my deep disappointment.

I am also shocked to see that their website has no phone number, unlike Amazon, to which I could call...
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P
Aug 2, 2023
Aug 7, 2023
This thread was updated on Aug 7, 2023
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i bought curtain, raiser return, they did not pick up and cancelled

Address:BANDANA MERCHANT PVT, LTD , SURAT

HI,

I BOUGHT 3 CURTAIN SET FROM LIMEROAD.COM, I RECEIVED 1 DEFECTIVE SET OF CURTAIN, THE DAY 23-JULY-23 I RECEIVED I RAISED RETURN AND EXCHANGE

THEY DID NOT PICKUP, I EMAILED 5 TIMES TO, CUSTOMER CARE OF LIMEROAD, BUT STILL DID NOT PICKED UP UNTIL 1-AUG-23 AND THEY CANCELLED THE RETURN REQUEST
order #[protected]return #1)
created on: 23/07/2023
Items cortina designer eyelet printed home curtains...
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