LTFab — refund payment not received

Address:	560034
Website:	www.ltfab.com

I had purchased sarees in lt fab through online shopping. I was shocked when i saw the saree quality and immediately called them for returning it back. I send it back and started calling them for refund but every time i call them they ask me to send the account details to their whats up number. I have sent the details so many times but till now my refund has not come. The parcel was returned back on july 31, 2017 and i am following up for the refund but nothing has happened.
They are cheating the customers by sending a bad quality products and not responding and returning the refunds.
Please help in getting back my refund amount..
My order number:[protected] dated july 16, 2017
Docket number for returning back the product: dtdc docket number b44725005 dated july 31, 2017