Maansarovar Honda — Defective product, Poor business ethics and customer service

Address:	600091
Website:	maansarovarhonda.co.in

I am writing to you today to explain about a bad experience I had with Maanasarovar. Placed an order for Activa 4G, the sales representative called and asked us to make the full payment to take the delivery of the vehicle on the same day(27.03.2017) and registration in the same week(last week of March 2017). We also made payment and took the delivery of the vehicle with full excitement. The vehicle stopped in between, when checked the petrol was empty and had to push the vehicle to the nearest petrol bunk(they didn’t even inform that the petrol tank is empty). The Vehicle didn’t start even after having sufficient petrol in the tank.
So called authorized dealer by its name was located near to the petrol bunk, again pushed the vehicle the showroom. The Sales manager gave silly excuses stating that there may be block in carburetor (how a new vehicle will have such a block) and very much irresponsible towards customer problems. Asked me to take the vehicle next day. Based on my demand, the mechanic guy addressed the issue and found out that hose pipe was unplugged (new vehicle with lose hose pipe…strange!). Then took the delivery around 8.30 due to this issue.
Next day, I tried to start the vehicle but I couldn’t as the self-start was not working. We went to showroom to highlight this issue, the show room area manager told us that he will analyse the exact problem and come back to us. WE checked with him on the Registration status as it crossed a week’s time. He told us that it will be done by this week(1st week of April 2017). We asked him to replace with a good vehicle, then the mechanic came and took the vehicle back(April 3, 2017). Later in the evening, the manager called and asked us to take the vehicle back. We told him that we asked for the replacement and not the repaired new vehicle. He told us that the documents was sent for registration with all details of the vehicle(engine no., chassis no, etc). The same person who told us in the morning that registration will be done by this week. Shame on Maanasarovar Automobiles.
1) No Quality in product
2) No Business Ethic
3) No Customer satisfaction.
4) No Commitment
5) No Reliability

Finally its a big No to Maanasarovar Automobiles- Ullagaram Medavakkam Main Road.
My requirement is to get a replacement of the vehicle, No use in making a customer go crazy and disappointed