[Resolved]  Magicpin — Incomplete Order

Address:Indirapuram, Ghaziabad

I placed an order through Magicpin app for 4 boxes (5pcs each) of Chicken Darjeeling Steam Momos from Wow! Momo, but I only received 2 boxes (5pcs each). So instead of getting 20 pcs of momos, I got 10. I raised a ticket with Magicpin to have this resolved by asking them to refund half of my money if they can't deliver the rest but they kept shutting me down by offering me a coupon code that I didn't need.

I am not sure if the merchant (Wow! Momo) didn't send the rest of my food on purpose, or if the delivery executive took off with it. Either way, it's Magicpin's responsibility. I only care about getting what I paid for, and if not then I'd at least like them to give me my money back. These unfair business practices shouldn't be prevailing in a country like ours.
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Aug 6, 2022
Complaint marked as Resolved 
Aside from posting a complaint here, I also tagged them on their socials. They were prompt with their replies over on Twitter. So I would suggest everyone facing issues with Magicpin to approach them on their social media pages.
magicpin customer support has been notified about the posted complaint.
Aug 06, 2022
Updated by saj1205
I have images of the boxes and the bill as well, which clearly shows that I was supposed to receive 4 boxes.

Order ID: #41798492
Aug 06, 2022
Updated by saj1205
Magicpin just issued a partial refund. Marking this as resolved.
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