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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 13

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P
prashantbookdepot
from Navi Mumbai, Maharashtra
May 9, 2023
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Refund the money tickets not booked

Address:THANE

Address: AIROLI

Maharashtra

I tried to book ticket today, [protected] Time with following details

login ID: vats9090

From
To RABALE POLICE STN Bus: 04:30 THANE TO JAMB

Seats Number: 19.20, 21 22

I have booked e-ticket via atomech (Msrtc booking window) . I used debit card while booking a ticket. Total amount rs.- 2045.00/- cut from my bank account.br...
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A
amarvm
from Pune, Maharashtra
May 9, 2023
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Msrtc Ticket amount debited but ticket confirmation not received

Address:Pune

I tried to book a ticket today, May 9, 2023, with the following details:

From - Vanaj (pune)
To - Riotela (Mahad)
Bus: 09:00 Swargate to Vinhere Goan

Seats Number: 3, 4, 5

I have booked an e-ticket via atomech (the MSRTC booking window). I used my UPI ID while booking a ticket. Total amount of Rs. 605/- cut from my bank account.

Merchant transaction no.: [protected]br...
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Hi Team,
I tried to book ticket on 06.5.2023
From : Khed- Ratnagiri
To: Chinchwad
BUS : 21.30, Ordinary Sleeper, Khed - Chinchwad

SEAT 37, 38, 39
I have booked e-ticket while booking a ticket. Total amount Rs.921.86-debited to my Credit Card ending -1268 at atom

Payment Mode: Credit Card
Bank Name - SBI - Tata Credit Card
Amount Rs: 921.86
Customer Name...
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K
kestikar
May 9, 2023
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Amount Deducted but Ticket not Issued by MSRTC

Address:Bhusari Colony Kothrud Pune

Today 9/5/23 I have booked a MSRTC Bus Ticket From Borivali - Swargate Pune Dated 10/05/23 at 4.30pm in the name of[protected]KESTIKAR & Paid an Amount of Rs. 171.27 via Bill Desk but I have not Received a Bus Ticket.
Hence I request you to Please Issue / Send me a Confirm Bus Tkt of Seat No. 5 of Borivali - Swargate Pune Bus Dated 10/05/23 at 4.30pm
Thanks
Satish kestikar
[protected]....
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prashantbookdepot
from Navi Mumbai, Maharashtra
May 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got debited ticket was not booked need refund

Address:airoli navi mumbai

Address: AIROLI

Maharashtra

I tried to book ticket today, [protected] Time with following details

login ID: vats9090

From
To RABALE POLICE STN Bus: 04:30 THANE TO SOLAPUR

Seats Number: 13, 14

I have booked e-ticket via atomech (Msrtc booking window) . I used debit card while booking a ticket. Total amount rs.-590/- cut from my bank account.br...
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A
amoghdatar1989
May 8, 2023
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Online booking amount charged but ticket not received

I tried to book tickets for Shivneri ( 9th May 5:30 am Swargate to Borivali), from Pune to Mumbai, on 7th May 2023 (Seat 9) and 8th May 2023 (Seat 32). In both attempts Rs 307.28/- was charged on my credit card. However, I did not receive any ticket in both attempts. I cannot see any tickets under MyTicket section. Please help me in getting the amount refunded....
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S
Somnath Dudhe
May 8, 2023
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Misbehaviour of conductor of karjat bus

Address:Panvel bus Depo

I was travelling at night 10.30pm from karjat bus on 07/05/2023.Ticket amount was 25/-.Both o[censored]s not having change. I and driver told him give writing on ticket for 75/-.But he taken my bag and also picked my hand and try to throw out me from bus. It's horrible may he want to threaten me as no passenger in bus....
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S
Swati6969
from Mumbai, Maharashtra
May 8, 2023
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Refund for money for not getting service even after reservation

On Sunday 7th May I had reserved one sit in ST bus from Mahad to Borivali Nancy Colony. My ticket number is 46887440. The bus was going to depart at 2 pm from Mahad and I was going to sit in lonere which is on the way back to its destination. Lonere is not that far from Mahad I was expecting bus around till 2.30 but the bus didn't arrive till 4.22 I was waiting for the bus for more than 2 hours in the hot summer days with my bags. I have...
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B
Bharati19
from Buxar, Bihar
May 7, 2023
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Change in route and delay in traveling

I had booked a ticket through mobile app, of Shivneri from SWARGATE Pune to Thane, of 10 am on 7th May. As per schedule the route is through Cape Gemini but the bus went through Airoli. There were no traffic at all on the route. Even though the bus was late by one and half hour.

At SWARGATE depo our phone calls are never answered.

My name Bharati Ingale
My ticket number 46800577...
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B
Babyshekhar
from Pune, Maharashtra
May 7, 2023
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Refund of differential fare

Address:C2/701,Majestique City,Wagholi,Pune - 412207

Dear Sir
This is to bring to your notice that we had booked e. Tickets as per below details -
Boarding point - Swargate, Pune
Destination - Sangli
No.of passengers - 03
Date of travel - 06/05/2023
Ticket No.[protected]/741791/[protected]
Bus service type - Shivshahi AC seater(2x2)
Booked - Online through Amazon App

Kindly note that we reached boarding point but in...
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P
Prachi05
May 6, 2023
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Misbehave by the conductor

My name is Prachi. I was travelling from nagpur to akola by shivshahi (F647DA)we boarded from nagpur i was with a child. After a while the conductor said the seats are booked and we can only travel upto amravati. As soon as i said that he should have informed earlier so that we didnt board the bus he began to misbehave and told us to leave the seat and stand. I had to leave the bus at amravati station at night time.It was a horrible experience....
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J
Jayal Gandhi
May 6, 2023
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Charging ports in 10hr+ Long Journey

Address:Pune

Travelling from Goa (panjim) to Pune, a long journey and the charging ports of the bus dont work even when they have the service of plugpoints. Bus No. Mh14 GU2448
3-4hr journey is fine but this is 10hrs + journey...
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P
Parth Shinde
May 6, 2023
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Msrtc Ticket not Booked,amount debited

Address for Andheri
I tried to book ticket today.
6 may 2023 at around 09:00 am with following details
login id : pARTH63
From Borivali Nancy Colony(BVINC)
To Deogad(DGD)
FOR DATE 16 MAY 2022
bus: 17:00 Ordinary express
The amount is deducted from my Cosmos Bank Account but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appearbr...
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M
Mayur706
from Mumbai, Maharashtra
May 6, 2023
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Abuse by employees

Address:Maharashtra

आम्ही दिनांक ५/५/२०२३ रोजी फलटण या आगारातून सांगोला नालासोपारा गाडी मध्ये प्रावस करत होतो त्या वेळी आम्हला तेथील आगारातील कर्मचाऱ्याने गाडीची वेळ १०, १०:३०, ११ किव्हा ११:१५...
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S
Sonali Deepesh Zarekar
May 6, 2023
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Amount deducted, but did not receive confirmation of seat

Address:C-26, 1/4, Panchatara CHS,

I have booked ticket from swar gate to airoli from shivneri bus, my amount is deducted from account but seat confirmation not received . Please provide me my return...
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S
shakewave
from Mumbai, Maharashtra
May 5, 2023
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Complain for Ticket amount deducted but ticket not issued by MSRTC

Sir/Madam,

I have paid MSRTC thrice for bus ticket but ticket not generated.

My transaction details as follows:

1. Transaction Ref. VIN/MSRTC/[protected]/[protected] dated 5/5/23 for Rs. 1, 460.87 through Debit Card

2. Transaction Ref. VIN/MSRTC/[protected]/[protected] dated 5/5/23 for Rs. 1, 460.87 through Debit Card

3. Transaction Ref. BIL/ONL/[protected]/Maharashtr/MSRTC_VI...
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S
SandeepSawantA
May 5, 2023
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I'm complaining about ticket booking

Address:B 11 BMC BLDG NEW MILL ROAD KURLA WEST

Yesterday that is 04th May, 2023 at 2325 hrs I was booked 6 tickets from msrtc online ticket booking site with username sandeepsj80 for Vashi Highway to Nidhal- Khata-Satara.
Amount of ₹1530 was deducted from my account with upi id [protected]@cnrb.

However amount dudcted but tickets were not booked and confirmation also was not received about this.
Kindly look on to the matter and do the needful...
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S
Spande963
from Mumbai, Maharashtra
May 4, 2023
May 5, 2023
This thread was updated on May 5, 2023
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E-tickets not received even after making payment twice

Address:Mumbai

I have booked 5 tickets today from Mumbai to Pusad for travel on 9th May (15.30 hours) on MSRTC web site. After providing all details and selecting seats, I made full payment of Rs 3000. But I didn’t receive any tickets on my email. I therefore again booked/paid for 5 tickets but once again no tickets have been received on my email.
Even when I click on MyTickets on the website, there are tickets shown.
This is very disappointing....
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S
saurabh_agr47
from Thane, Maharashtra
May 4, 2023
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Tickets not booked

I tried to book ticket from my id on msrtc website with following details:

Login: Guest User

1st Ticket:
Bus From; Thane Vandana
Bus To: Swargate
Date: 07th May 2023
Bus Time: 10.00 am
Seat Number: 8 (Lady Concession)

I have booked e-ticket via Atom (Msrtc booking window) on 03/05/2023. I used UPI while booking the ticket.

Total Amount deducted...
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I have booked the ticket Ac Shevneri for 7may 2023 from Pune to AURANGABAD (CHHATRA.SAMBHAJINAGAR- CHHATRAPATI SAMBHAJINAGAR- CHHATRAPATI SAMBHAJINAGAR) for two times and both times money is deducted but ticket is not created/received .
please find the attachments...
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