Mahindra First Choice [MFCWL] — Intentionally cheated by Mahindra First Choice Radha Hari Motors Muzaffarpur,Bihar and Mis-Representing Mahindra Brand

Address:

Sipahpur bakhri, Bhikanpur Dih, Darbhanga Rd, near DAV School, Muzaffarpur, Bihar 842004

Dear Concern,
It brings me a lot of pain to highlight a horrible customer service experience that I have had with Mahindra First Choice Radha Hari Motors, Muzaffarpur Bihar.
I had booked a Scorpio S10 with a final price of Rs. 9, 25, 000 on 2nd June 2022 while dealing with “Mr. Rajesh” on behalf of Radha Hari Mahindra First Choice, Muzaffarpur, Bihar. I had asked him for a further discount. However, upon verbal deliberation, we had reached a mutual conclusion that he will let go of the 'RC charges' (by including them in the sale price of the car, serving as a further discount).

They are selling used cars with false promises and defaming the Mahindra Brand.

1.Odometer Tampering
when i had visited the first choice showroom Kilometer meter was approx 620000 KM showing. After I purchased the vehicle I checked the service history and it was 89000 KM .

After 15 days i got so many faults in steering, suspension and air condition so i visited mahindra service center Chanda Mama Motors Hajipur Vaishali Bihar there supervisor gave me repairing cost estimation of around 1.25 Lakhs. I was cheated by Mahindra First Choice Radha Hari Motors, Muzaffarpur, Bihar. I have all the payment receipts which I paid to the service agency.

I trust the brand mahindra so without any enquiry I purchased the vehicle . But Now I feel they are cheaters .

It’s been almost 4 months and I haven’t received my RC for my vehicle BR06PD1769

I would like you to look into the matter and get my RC delivered as I do not want to deal with the same staff again. I feel unsafe going to the showroom because of the behaviour of the staff. As a customer, I have lost complete faith in the mission of Mahindra First Choice. I believe that word of mouth being one of the most sought after recommendations is not something that your organisation is striving for. I would like to have my RC back ASAP and I will not be paying any extra charges for the same. I have already gone through enough stress dealing with my family circumstances; the police and driving a vehicle without registration is something that I am not willing to compromise on any further.

Please take necessary action against MFC Radha Hari Motors, why they are selling vehicle with tampering kilometers.

I am writing this complaint with so many hope that I get any positive response to your end as per good business ethics.