Manipal Hospital — Billing related issue

This is regarding patient id I[protected], wherein billing was of 48651. patient got admitted due to high BP and they have generated bill of amounted 48651 with 12182 o[censored]ncovered bill which they have recovered from my security deposits.

at first stage I am holding policy with MAX bhupa which is cashless and they have taken security deposit of 30000.

when asked for deductible charges bill they denied to provide the same and they have given detailed bill.

kindly get it sorted asap as same type of claim i have already processed for my mother 's case wherein claim was of2 lacs plus nothing i have paid from my pocket.