[Resolved] Maruti Suzuki India — Fully Paid DO REQUIRED O[censored]P80EU4215 | |
I want to tell you that my vehicle registration number UP 80 EU 4215 Swift Dzire met with an accident in Gwalior, which is insured from Royal Sundaram Companywide Policy No is MOP[protected]. When I was talking about Maruti's customer care, he talked about your showroom Nikunj Motors Gwalior, and we put our car for service at your place for a cashless facility, which is insured by Royal Sundaram Insurance Company. You used to see cashless facility Mahendra Sharma ji, who is no longer working here. At the time of Mahendra Sharma ji, the insurance company approved ₹ 3, 20, 000, And said that if they DO of full money comes, you will leave the car. All these things are in the notice of your Company's AGM Mrs. Samta Tiwari. After Mahendra Sharma ji left the job, our conversation for the service of the car continued to be on the phone with Samta Tiwari. During the service of the car, we also visited Gwalior twice from Agra, but the visit did not yield any result. We were asked for permission to come to Agra to change the half engine of the vehicle Agra RI demands half engine pieces, when asked to Samta Tiwari for half engine, he refused to give half engine, He had said that there is a demand for pieces of the same half engine to write from Agra RI. Meanwhile, after nearly two months, On July 26, with permission from the RI (RTO AGRA), I gave Nikunj motors Gwalior. A few days later, the delivery order from Royal Sundaram was issued. In which a short payment of ₹ 89, 000 was approved, when we asked the insurance company why you have given a short payment, the insurance company said that we have not given permission for half engine. Samta Tiwari ji is saying that permission to change the half engine was received from the insurance company. Now no one is giving proof of who is telling the truth between the two. It's going to be about Six months since my car. Samta Tiwari has imposed a day fine on Me for parking the car at Rs 500. I have proof of mail and voice recording of all these conversations The case has also been registered with Maruti Insurance and Royal Sundaram grievance but there is no response from there either. Was this information helpful? | |
Nov 5, 2022 Complaint marked as Resolved I have been mailing the company for the last five months and have been constantly calling customer care but there is no response from there. The mail ID I have complained to
EMAIL id IS- [email protected] Complaint No- MI220825501680 and
Email Id - [email protected], complaint No - 8832930725 & 1086876415.
Mr. Vishal ji has spoken to him many times about this, but he has not been talking for a month.
Try to talk to Vishal ji by calling customer care many times, but do not connect the call, customer care nor did the callback arrange.
Customer care doesn't respond correctly, I have been tortured for the last six months
Regards
Ravi Kumar Rathore
Mob-9719580581 Maruti Suzuki India customer support has been notified about the posted complaint. | |
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