Maruti Suzuki India Complaints & Reviews

Hi,
I have Bought Suzuki Access 125 new in June 2016 and my horror at best after that .have rear wheel vibration issue my vehicle shakes a lot while travelling .Suzuki even recalled vehicles to fix rear wheel shaft issue but the problem is quite evident even after that .My Service Centre in fatima nagar pune as well as suzki pune area managers they are not taking my complaints they are just saying there is no problem at all. .

please don't buy this vehicle to repent later .Rest your wish .

My sel[censored]mesh chandra pachauri Mob [protected]

I have purchase A new car Alto K10 VXI on[protected] from Dealer Fortune car Bhiwadi Rajasthan, as on today running KM is 7000 kilometer.
And i have been observed that a manufacturing defect in rear tyre on[protected], Defect is clearly appearing that the joint of tyre being opened as shown in attached photos. Tyre made by JK Tyre.

I have already communicated to Fortune car bhiwadi for replacement on[protected] but till on today No response received from Fortune car and defective tyre is also in custody of them.

So please help and do need full ASAP.

Regards
Umesh chandra pachauri
[protected]

I, Gautam Saxena having Maruti Wagon R, UP32 FE 4017, which has been damaged in an accident on dt. 09.07.2016. I have handover damaged vehicle to M/s Anand Motors Chinhat Lucknow for repairing of damaged vehicle on dt. 10.07.2016. After 2.5 months, Manager Anand Motors has call me that your vehicle has been fully repaired and ready to deliver. We have to inform you that my vehicle was Insured from New India Assurance Co. Ltd. Lucknow under cashless so I have paid difference amount Rs.70722/= in cash on dt 29.09.2016 and told him that I will takeup the vehicle at evening, when I reached at your Service centre at evening then your manager ask me that Power Stayering is not working properly, vehicle will be delivered after 1 week, various telephonic request your service center has deliver my vehicle on dt. 09.10.2016 at evening.
When I was going to our home from Anand Motors Chinhat Lucknow (30 KM from chinhat) that time I have noticed that parking Light and dipper is not working, again I went to Anand Motors on dt. 10.10.2016 for such repairing, after completion the work I went to home, next day I have noticed that-

1. Enterior of Vehicle was very dirty (Photo attached)
2. Seat belt is very dirty (Photo attached)
3. Floor Mat was not fixed properly (Photo attached)
4. Charger Pin was Missing (Photo attached)
5. Roof Mat was not fitted properly (Photo attached)
6. Stationery tape fixed on side beading which is looking very bad. I talked with Decorator who has advised me that double side thin tape available in the market for fixing in side beading then why Stationery tape fixed on side beading ? (Photo attached)
7. Rear Mirror was very loose (Photo attached)
8. Third Gear is not working properly
9. Clip was fixed on door beading, has been misplaced (Photo attached)
10. various clips are mixing
11. FM antenna has been replaced with damaged antenna (Photo attached)
12. Paint job is also not satisfactory its looks like done by road side venders.(Photo attached)
13. There is one clip which missing and used to hang small materials just in front left seat below dashboard (Photo attached).
14. Seat cover is also very dirty (Photo attached)

I am very disappointed and request you to kindly take up the matter on top priority

GAUTAM SAXENA
6-C, VIJAY NAGAR,
KANPUR ROAD,
LUCKNOW-226005
UTTAR PRADESH
MOB. [protected]
EMAIL ID:-
[protected]@gmail.com
gautam.[protected]@orientalinsurance.co.in

I bought my new swift dzire at gadwal showroom telangana state.just after one month it has got induction problem.showroom mechanic men strugling on it for 4 days till not solved.what is dis i bought new car not a second hand one.they are saying that it is a manufacture defect and company should responsible for this.i have good opinion on maruthi suzuki but what is this.

Hello Team,
I have given my access motorcycle at Venugopala motors pvt ltd, vizianagaram for some upper body parts change as it has been damaged from some incident, but on the engine wise and performance wise the bike was totally OK, they have charged me nearly 5000rs and have changed the parts but since i have got back bike from them the performance of bike was horrible, it was showing all the problems that were not there before, bike was not slowing down completely even after accelerating down, bike was shaky, signal lights were not working etc, when i have informed about all these complaints then and there itself the supervisor told that we have only did what all you told apart from that we don't know any thing, give the bike for service as it still requires a repair of around 1000 to 2000rs.. All the problems which have not been there before have arisen and i finally have to give them the bike for service and they have charged my 923 rs for that, and when i got the bike again after service from them the kick rod was missing, when i asked them for it they informed me that it was not there firstly and they will charge me extra around 350rs for that..

This is very horrible and shameful incident from the service center who are looting consumers like this and making them forcefully pay for the problems which were not even there before, is this what the company does for their loyal customers, after this incident i will never dare to buy a Suzuki product and will never ever refer others..

Attaching the bills along with this complaint

my email id- [protected]@gmail.com

Dear sir,
Please be informed, that i had booked a vehicle vitara brezza vdi optional (Granite grey) through your agency green lant motors on[protected]See attachment). More than 24 weeks have elapsed but still there has been no response from the aforesaid agency, & my request for an expeditious delivery of the desired vehicle/model has fallen on deaf years.
Kindly give us an early feedback in this regard at my e-mail address: [protected]@gmail.com
Thanking you
Vishnu singh
Advocate, allahabad high court
For mrs ruby singh

Unfortunately on 9th oct 16 my car dezire tour model broke down and towed to my regular service center fortpoint auto p. Ltd at midc andheri east mumbai 400093.
On 10 oct 16 got call from the center by sa rahul that fuelpump is not working and need to replace with new one, estimated expenses 11000/- with labour.
Next day i got call from the same person that my car was fixed and i have to pay
16038 for fuelpump+scanning and rewiring. To understand i go personally on 12 oct 16 at 5.00 pm but he was not there. Again on next day i visited at same time but he is out there. So i met gm rajesh mendura and explained every thing.
As per him the bill is generated so he can not do any thing except labour which he deducted. I paid the bill through check amount of 15860/-
I want to understand if fuel pump fused how the entire wiring need to change? Second if they changed wiring, and want to see is it proper why should i charged for sdi parameters?
When they show me bill at service center sa name is rahul, after paying i got the bill printed name sa dipak kunden. My last service was did on 5 oct.16. But on bill it shows 16-06-16. It made me more suspicious.
I have amc contract with fort point from last 3 years. Every free and paid service did by them. Now i feel cheated and regret about there policy.

Ms. Malti dhakan

This is very disappointing in wrt mail to you.. I have taken a 2+2 warranty and paid an extra amount for the extended warranty.. When i had purchased my car..
This is very disappointing that when i visited maruti service centre for repairing shocker that comes under warranty and for that i have already paid in advance.. These people had ignore to repair my car shocker. And saying that we will send a mail to maruti company for approval.....

Folks,

I have purchased Maruti Ertiga ZDI in Nov' 2014. Now it is just 26000 and odd kilo meters and completed only 20 months.

During my recent drive, Clutch has completely failed and I was literally stranded in middle of no where with two families and elders, and that too during night time.

I spent 10.5L to buy this car and it is sad to see the car Clutch failed so early. In addition, very poor response regarding road side assistance from the dealer.

I just want to share my experience so that others will make informed decisions before buying Ertiga Diesel.

Thanks & Regards,
Venkat

I am a new customer of maruti Suzuki. And i m book a Swift desire . My Loan is approves by hdfc bank and the amount is transfer to the odissy motors and sambalpur odisha. The car delivery date was 10.10.2016. When i m asking to the odissy motors why u don't delivery my car? Than they reply me to the car was on the way and we will deliver the car after 6/7 days...
I am not satisfy the sell and service of Odisyy motors sambalpur. And i request u to take a necessary action to the odissy motors sambalpur odisha..

Thanks -
Chandan kumar kar, at-w.n 04, po/dist-Bargarh, state-odisha, pin-768028

Can i write this letter about from complaints, i have purchased new swift dzire zdi model. Show room name is maruthi suzuki dealer pillai & sons. They very wroust performance make man as fool. I like suzuki but infact of pillai & sons dealer make irutating about suzuki. Please change the dealer of our district. Please rectify of our complaints. Staffs are very irresponsible... They can't able talk to customer.

Sir,
I am book vehicle lahoti show room bidar dist karnataka state on[protected] model is vitra bereeza vdi (O),
Sir my vehicle is come to show room and show room manager give to another person.
I go to show talking manager give me my vehicle status report the manager told your vehicle is not come, your vehicle is coming tell you.
Sir lahoti show room bidar is very bad, not give to customers respect and not give the booking status and the manager is west body.
Sir please take action to concerned show room owner and manager. Sir heartily requested.

May car maruti suzuki swift vdi gj-03-hk 8001 in warranty period car parchase date[protected] running km. 35000 about bat car has stop in on road and i am going to your car dealer
car dealer says your cars deasel pamp is faild and total repair cost is rs.35000.00
but i says our car is cover of warranty period, car dealer says if you are payment pay to rs.35000.00 to your car has complete
car service centar :-
my name:-paresh r.Jobanputra
26/11-bhojarajpara
mo.[protected]
email id:[protected]@gmail.Com

I took delivery of the said car in the evening of 6th october 2016 from rohan motors sector 2 noida and was driven home by rohan motors staff
While going through the car manual i came across a warning on page 2-5 regarding serious risks to health of people with pacemakers from the radio waves produced by push botton start system antennas
My wife has a pacemaker installed in her chest as such she will be prone to severe risk every time she travels in the ciaz car in it's present condition the car has no use for me unless system is modified and risk factor removed
I have already brought this to the notice of mr rajneesh singh manager sales operations rohan motors noida
Kindly attend to this issue immediately
Wg cdr k c keshap
Mob [protected]

I bought a ciaz zxi + engine no 7135472 on 21 aug 2016 from rohan motors, gurgaon after three weeks, i drove the car to kandaghat, solan hp, a distance of 350 kms from gurgaon and reading was 410 kms.in a day or so, i experienced major loud noise from suspension even on a slight road bump as if the shockers had packed up. No problem on the highway though. Came back immediately and car was sent to rohan motors, service centre gurgaon with this specific complaint for first servicing.
To my utter dismay, i was told that the jumping rod bush had gone and new modified bush would only be available after 4th oct. I also gathered that at least 40 ciaz vehicles were pending modification at rohan itself and all ciaz are affected.
I have seen my brand new car completely opened up twice and they had difficulty assembling the steering back even. Destroyed my confidence in maruti and car lying in my garage as no info from dealer or service centre. User of maruti for nearly 20 years will hesitate to buy a maruti again.
My question why general recall was not issued for ciaz? How can you see a new car opened up twice and yet to be repaired? Will maruti replace this car for me or guarantee me trouble free service/ who compensates for the harassment i am going through?
Need an urgent reply and future plan.

My vehicle got breakdown at 1.00 am in bangalore near marathalli. We called the on road support and they created a ticket and told they will come to tow it within 1 hour. But for 2.5 hours we were keep on calling the on road support team and driver but all were saying they will come soon which never happened till now. They even told us to leave the vehicle there itself as the driver was not available which is totally unacceptable. We were in outer ring road and how can they tell such stupid things to a customer especially during late night.

Gadi model alto 800 lxi
Gadi no gj 01ks 1921
Complain again ; kataria dariapur,
Ahmedabad
Respected sir,
There is very big fraud case with me...
I give my car for repairing at kataria show room
... big bill from katariya without my permission...
And they have doing the work against my complain.
And give a big bill against very small problem.

So plz help me... what i can do?

Dear sir/madam

We have booked maruti suziki celerio vix amt model. We have given token amount on 17th sept2016. Then we have again visited on maruti suziki tri star showroom located on chandrapur maharashtra to confirm the procedure & date of delivery.
At that time we have told to tri star chandrapur representative for date of delivery on 11th oct 2016 (Tuesday).
At that time he assured to me that var will be delivered before 2th oct 2016. We reconfirmed him that we want to take car on only & only on 11th oct 2016 on the eve of shubh dashara.
But now after proceding all procedure of payment, today he told me to not possible to deliver ob 11th oct 2016.
So its my request please look inthis matter, try to deliver my car on 11th oct 2016 as per commitment given by maruti suziki.

Regards
Sheshim sudame

I had given my Vitara breeze WB 02AJ 5809 for body repairing job on[protected] to Dewars Garage Ltd, 14 British India Street, Kolkata & was told that i will be handed over the car in 15 days. Today on[protected] they say that the parts of the car have not yet arrived from Gurgaon. This is just ridiculous. Is this the normal procedure ? Kindly let know.

Its been more than a month following every one in Maruti and Anand motors Lucknow but not getting solution.The car is still lying at the workshop of Anand motors. I purchased a swift lxi on 5th august found fault in gearbox on 7th august, got repaired again AC compressor has problm in10-15 days. Why shud I take this car. Pls help I m being harassed