At indira gandhi international airport i visited matrix stall to enquire regarding getting a cheapest card for us. They suggested $10 for a month plus applicable call rates. They took my credit card details and asked me to sign the $10 rate sheet. They suggested that it will automatically start working once i reached us. It never worked even when i restarted the phone at chicago. My son could not connect with me and whole episode became a nightmare since i was visiting chicago for the first time. Next day i received a mail from matrix that your request for connection has been approved. You are signed for $25 for ten days plus the mail cited a lot of hidden charges. It was astonishing for me that a company can stoop to such levels to make money! I immediately shot a mail to them concerning their fadulant act. Then they sent me an online agreement of $25 and later, of $10. Sensing that i'm not dealing with a sensible, truthful and responsible company, i declined their both offers. Again, to my bewilderment, they raised their first bill of rs. 870.32 for services that i never used and accepted. When i approached them again then they suggested that my agreement, which i'm unaware of, will expire on oct 09. They didn't suggest:
1. On what basis i've been charged.
2. They didn't append the copy of agreement that they presume i'm a part of.
3. They are not telling that how to deregister with them. It is important for me to know the same since their last mail mentions that they will further charge me in case i use their sim. Which effectively translates into that you are permanently in the net of some international thugs.
I feel i've no option left but to take all possible legal recourse so that other customers are not duped by this company. Was this information helpful? | 
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