[Resolved]  Matrix Cellular — international sim card

I purchased a sim from them for use in the uk. On reaching there, even after they claimed to have activated it, it did not work. Having spent previous roamin money to speak with their help desk, it was still not resolved and i used a locally purchased sim.

After this in spite of repeated mails and attempts to call there has been absolutely no response from their side when it comes to returning my monies