Maxbhi / Elcotek Telecom — Wrong product ordered

Address:

Bangalore

This is to state that on 25th may 2022 i have ordered one product of Redmi note 7 of LCD & Touch company, whereas i wanted to order Redmi note 7 pro touch & LCD company. now when i contacted Maxbhi customer care, they clearly saying that its not refundable and cannot replace with it, my product no is # 4591723.

my concern is what i am suppose to do with the current product, it would be really helpful if maxbhi would have replace with different item. i am also ready to pay extra charges and also ready to face waveoff charges if the current product was found in not working condition.

request you to please look our concern and resolve as soon as possible