Mcdonald's India — Double time payment and bill not generated.

Address:

Ground Floor, GSM mall, Madinaguda, Hyderabad

Hey sir, i am kiran from Hyderabad, i have been visited to Ground floor McDonald's ice cream store on[protected], i have paid my transaction with my debit card, the transaction has been approve by the machine, but the bill not generated but their software machine, the store man asked me to pay the payment second time with the different order number, paid the transaction twice but got the single bill, i need the my refund back because when i have asked the store man he simply said that you will get a refund, after that he not even responded polite to me, i have not expected this from McDonald's, sorry to say this..
I asked them is there any software issue kindly resolve this and they not even responded for my questions. i have both the bill and transaction numbers.