Medi Assist India Complaints & Reviews

Hi,

Claim number:[protected]
This claim is cleared for payment. The back end team has wrongly updated the IFSC code for my bank account.
Its been more than 2 weeks i am trying to get the IFSC Code rectified for the bank account. The NEFT payment may get rejected in the current situation.
I am not getting any help from customer care or over mail. The IFSC code continue to remain wrong in the Medibuddy app....

I tried calling this team 5 times in a day the executive answer the calls listen for 2 minutes and hung up the call without Intimation and I did not receive any call after that it has been more than a month of registering a claim still there is no proper response

Such a worst experience

Shame on this attitude...

Hi Team,

I have admitted my wife in Billroth hospital Chennai on 01/11/2020 due to the Oxygen saturation level is low so we have admitted her on emergency.. On the same day i have enrolled my self and my family members as beneficiary in the portal successfully. But i could not download the E-Card as it is not generated. So the next day i have called the Mediassist people and they asked me to check with hospital to send the...

I made a claim with medi assist insurance company and I submitted all the relevant documents but the hospital did not provide me with indoor case papers and treatment chart attested copy when I left Brahmaputra Diagnostic Hospitals Dibrugarh so when I went back to the hospital they said they are not allowed to give indoor case paper and treatment chart attested copy however they agreed to give it to the insurance company if they are contacted...

My policy no. is 272900/48/2020/1724
PNB-Oriental Insaurance
I got the policy renewed in April 2020.
Till date I have not received ID cards as per details.

DINESH KUMAR
MANJU

kindly arrange to deliver the same ASAP.

Regards,

Dinesh Kumar
G - 130/6, Ram Colony
Chhatarpur Extn.
New Delhi - 110074

Mob: [protected]
Email...

Company: Honeywell.

I am struggling to raise reimbursement claim due to various reasons as under. I have send multiple emails to dedicated email ID of Medibuddy for Honeywell and called more than 20 times without proper support.

1. Cannot see beneficiary details on portal.
2. Cannot download e-Cards.
3. Can not move ahead in submitting reimbursement as no name is appearing in drop down of patients....

Dear Team,

My father is applied a health insurance claim on July 2019 Ccn[protected]
Policy no-[protected]-02, Beneficiary name-Ainala Nageswara Rao, we have submitted all the documents related on claim but still more than one year is passed claim amount not credited, its such a disgusting after many times approached with your team & SBI employees my father is mentally Harassed, its my finally requested to you kindly...

Last week[protected], I went to Mediassist branch - Aminjikarai, Chennai and handed over to all original documents in the Mediassist office.

I sent multiple mail and we discussed over telephone for this issue complaint, No one is responded properly to me.

Till date I received these many tickets regarding this:
Ticket No: [protected]
Ticket No: [protected]
Ticket No: [protected]
...

I have submitted the claim documents on 23rd September and i have received a mail saying it will be processed with in 5 to 6 working days. But till now It is not processed. I checked with the team on 14th October and i received a mail saying it will take another 7 days to process. But till now there is no update. PFB my Claim Number

Claim Number: 22464910

Ticket Number: [protected]...

I have orient health insurance for which TPA is mediassist. My MAID is [protected]. TPA first didnt accept cashless service for my covid related hospitalisation. Now i have filed for reimbursement on 25/09/2020. However, i have not recieved any information on my claim no claim id has been provided. Customer care executive has no clue and they are delaying the process by asking me to wait for 2-3 days even after 21days of my request. I have...

We are sending lot of mail for sharing hospital empanelment procedure unfortunately we did not got any information abut it .we are all ready updates all documents in medibuddy portal in 4 month before we can not get any information from your side . kindly share the empanelment formalities

from payyanur eye foundation
[protected]
[protected]@gmail.com...

My mother was admitted for 16 days in the month of September 2020 in the hospital. I enquired mediassist what documents required for claim and i mailed all the documents from there which they have listed. The original documents submitted are as below,
1) final bill ( duly sealed and signed by hospital)
2) discharge card (Having details of why she was admitted and what the doctor did the treatment.)
3) all medical bills...

I am working for TCS my employee ID 1222429. As per TCS HIS we can claim for Rs 15000 for home isolation covid treatment. Even though I submitted all documents they are telling some X reasons and irritating the customer.They are not looking into the documents properly and simply sending message not claimable. Customer care is pathetic and they don't know complete information. Kindly look into my Claim I'd[protected] and my contact number...

Recently my mother admitted for covid, hospital comes under network hospital list. After admission they gave estimate of 1337500 rs and mediassist approved 75000 ₹. At the time discharge the hospital gave claim of ₹177906 the mediassist approved only 50000₹. If I ask for details, they didn't provided clearly. If the medical insurance provider can't able to give atleast 50% of claim from amount then what is need for medical insurance....

Dear Sir / Madam,

Referring to subject claim reference, we are following your team for the claim amount approval since last many days. Claim amount approved for this claim is shorter by Rs. 3100/-. We have also provided all documentary evidence for this.

Deduction made is as per below:
25% of OT Charges: Rs. 2500/-
Hospitalization cash: Rs. 600/- (200 per day x 3 days)
Total: Rs. 3100/-br...

Dear Sir,

I am Chandan Thadani employee of reputed Bank.
I was hospitalised due to Covid 19 in the month of July.
As you would be aware due to Covid, beds are not available in majority of the hospitals, so luckily, I got admitted to Inlaks and Budhrani Hospital which was not in the list of cashless facilities by Medi assist.
I have submitted all the required bills and documents required to process the...

I made a claim with medi assist insurance company and I submitted all the relevant documents but the hospital did not provide me with indoor case papers and treatment chart attested copy when I left devishiv hospital lucknow so when I went back to the hospital they said they are not allowed to give indoor case paper and treatment chart attested copy however they agreed to give it to the insurance company if they are contacted with when I...

I am empolyee of axis bank ltd and my emplyee code is 197729. Name is parshotam kukreja.. Had submitted my claim in end of july..2020
There was a goofup in almost all the time.. My claim amount was 4lacs plus. But they have given only 198000/- and the claim amount they mentioned 294000/- instead of 4 lacs.
I wrote many times.. But no one is giving proper response.
I have decided to lodge complaint at irda.
Pls...

Hi OneAssist Team,

I Received SMS from ICIC Bank that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission..

Please deactivate and refund my money ASAP.

Date of incident : 2 Sep 2020...

Dear sir,
I have admitted my late husband bijay kr satnalika in mission hospital (Icu), durgapur on 4th august 2020 and he was declared dead and discharged on 7th august 2020. We have submitted a reimbursement claim of rs 195000/- along with all required supporting, against which an amount of rs 78132/- has been passed as final payment.

Please note as per the terms and conditions of the policy (Policy no 313400/48/2020/1186)...