Mettur Super Services — Sharing my personal information to others by MSS employee

I have booked a parcel from Erode to Tiruppur 2 months ago.. But still the parcel was not delivered to receiver as he is out of station. Then a random auto driver visited mss office and asked about my parcel and told that he want to take this please provide me sender's mobile number. We all know sharing one's personal info is strictly illegal as per mss policy. But mss employee in Tiruppur office (Aravind) has shared my mobile number and that guy also called me and asked my parcel to take. I hanged up the call and called mss office more than 50 times but it was not answered. Then I tried to contact higher employees (shankar and nirmal). I talked with them about this but Nirmal was spoke rudely without seeing that I am a customer complaining about their policies and norms. He hanged up my call. Is it the serviceability and responsibility of the mss employees?? Even I can go legally but last time I tried to complaint with higher officials. But they treated me very well.. hats off to the whole mss team

My parcel number 8019437
Mss employee who shared my number Aravind [protected]
Mss employee who spoke rudely Nirmal [protected]