I send some communication details which is written by me and by company side which is helpful to understanding matter, related to unsatisfied service by company and also cheat me, during service period, i send my dead product to company's service center, where company's service center return me a broken product and also cheat me when i send my product to them further details r downward which is communication details between us.
On Tue, 30 oct 2013 This is to inform you that as you told me that u have battery problem, i
ssend u image of tab, ki kya haalat ki hai service center walo ne is tab ki, tab ko kholne me
Tab ki haalat kharab kar di or bahana banate hai ki battery prblem hai, kya aapne khud dekha
tha ki tab kholne me tab ko nuksan pahuchaya gaya hai, ab ye batao ki avi to pura tab
garranty me hai aur iska ye haal kiya hai service center par, log kaise faith karegay.
mai kuch image send kar raha hu tab ki jo haalat ki hai iska.
Agar aap log ye soch kar khus ho rahay hogay ki maine tab waapas kar kar apna
picha(Tainsion)chura liya hai to khus hone ki jarurat nahi hai, its so heart to me that aap
log apni galti ko chupane ka bahana khojte rahay hai, aur last me battery ka bahana banaya.
Agar mai Milagrow ka roaj ke hisab se ek v consumer ko disagree kar saka to isme meri khusi
hogi.
After all how can anyone faith on u'r company and service center. I must be speak about this
cheat regular and also make all possible decisions & legal help.
Thanks for u'r help and Co-ordination which u give us as a consumer sopport, no faithfull help
and u'r interest is given to me all r fake. I disappear with u'r side.
On Fri, 18 Oct 2013 12:04:38 +0530 wrote
>Battery and accessories have 6 month warranty.Best regards, Samarth
Like Us on Facebook
Get exclusive offers, sales, contests, and more. Go to Facebook
On Fri, Oct 18, 2013 at 12:03 PM, vikash kumar <its.[protected]@rediffmail.com> wrote:
I just want to know about that battery comes inside box accessories or out side box
accessaries. Must reply me.
From: Samarth <[protected]@milagrow.in>
Sent: Fri, 18 Oct 2013 11:24:22
To: vikash kumar <its.[protected]@rediffmail.com>, CS <[protected]@milagrow.in>
Subject: Re: Related to service
Sir please see the warranty card, warranty details and terms are mentioned clearly.Best
regards, Samarth
Like Us on Facebook
Get exclusive offers, sales, contests, and more. Go to Facebook
On Fri, Oct 18, 2013 at 11:15 AM, vikash kumar <its.[protected]@rediffmail.com> wrote:
I suggestion to visit company's FB site so many complains r log related to Milagrow and is low
quality product.I recieve my product without repair, I also see User manual where no details r
available related to warranty of product and battery, but i'm trying to find out my warranty
duration.
I Saw many complains r logged on MILAGROW'S FB profile that lots of problem r comes in this
product like HDMI Connection, battery problem, starting problem and many more under warranty
period, i also try to know actual warranty duration.
From: Samarth <[protected]@milagrow.in>
Sent: Fri, 11 Oct 2013 16:41:29
To: vikash kumar <its.[protected]@rediffmail.com>, CS <[protected]@milagrow.in>
Subject: Re: Related to service
Ok Sir. We shall share dispatch details once sent.Best regards, Samarth
Like Us on Facebook
Get exclusive offers, sales, contests, and more. Go to Facebook
On Fri, Oct 11, 2013 at 4:39 PM, vikash kumar <its.[protected]@rediffmail.com> wrote:
U must send back my product without repair.
On Fri, 11 Oct 2013 11:51:56 +0530 wrote
>Dear Sir,
Even if we count your complaint date for warranty purposes, it crosses 6 months from the date
of purchase.
Your warranty for the battery ends on 21st June, 2013. Your first complaint to us was on
August 29th, 2013.
Please let us know if you would like to get the Tablet repaired or we shall send it back to
you.Best regards, Samarth
Like Us on Facebook
Get exclusive offers, sales, contests, and more. Go to Facebook
On Wed, Oct 9, 2013 at 9:18 PM, vikash kumar wrote:
For kind u'r information as per flipkart warranty start from receiving date which is
21/01/2013 and also pick my product several times and i also log me complain first befor Aug
after that i log complain via mail aprox near Aug then by u'r side i was guided to send my
product their via speed post, again after 20 to 25 days u told me that my battery is out of
odder. While i also make several call around 20 to 30 to the service center, then why not u
told me before during i make those call at that this all member told me that sir due to
serious cause and some parts are required to repair the Tab, but now before one day ago when i
refuse to exchange my product with other design after that u told me that my battery is
damaged, how i know than is my battery rely damaged or may be someone change my battery.
If any kind of battery problems rely comes then why not u told me before when i send my
product, my product reached there on 17th Sep 2013, u can also calculate how much time is
taken by u'r side to say this problem that my battery is faulty, how i faith on company
members and also on company, i feel cheated by u'r side. And the quality of product is
questionable how plp faith on Milagrow Product.
On Wed, 09 Oct 2013 18:44:29 +0530 wrote
>Dear Sir,
As informed to you the battery and accessories have a 6 month warranty. There is an issue in
the battery of your device which isn't covered in warranty now as your purchase date is 1st
January, 2013. Please see our warranty card in which our warranty terms are clearly mentioned.
We would request you to please make the payment for us to proceed with repairs.
Thank you.
Best regards, Samarth
Like Us on Facebook
Get exclusive offers, sales, contests, and more. Go to Facebook
[protected] Forwarded message[protected]From: vikash kumar
Date: Wed, Oct 9, 2013 at 5:37 PM
Subject: Related to service
To: [protected]@network18online.com
Cc: pragati.[protected]@milagrow.in
Sir, This is to inform u that i purchased a product on 01/2012 Via Flipkart i bought a
Milagrow (Tab) product whose consignment COD: OD[protected], Tracking ID: DX23991359, Product
received on 21/01/2012. The product is in under guaranty/ warranty period. This product st
working after few month after that i log many complains via mail, as reply they call me and
said to send the product via speed post, i do this, i dispatch my product via speed post, ,
i've send my faulty product to Gurgaon branch by speed post, whose tracking ID details is
EF[protected]IN on Friday Sept 13th 2013. Then i wait for a long time, but no information about
to repair or replace of product is given to me, then i again wrote complain that this is my
last mail to u after that i will go through consumer form, then company gives me an offer to
exchange my product with a low cost tab, but i refuse to exchange my design. Company first
told me that a serious cause is comes under u'r product, but after some time company again
told me that u'r battery is out of order so must pay Rs- 1200/ for battery cause but the
product is in under warranty/guaranty period. I also told that due to the shortage of service
center i also face many problem. Due to delay of repair or exchange of product i also
bound/forced to stay along duration. Some Forwarded message are below which i patch heir.
During our communication period.[protected] Forwarded (communication) message[protected] Dear
Sir, Your battery is faulty, need to pay the battery cost.The battery cost is of Rs. 1200/-.
Our bank details for NEFT/RTGS are as follows -: Beneficiary Name: Milagrow Business &
Knowledge Solutions Private Limited Address: 796, Phase - V, Udyog Vihar, Gurgaon - 122016,
Haryana Beneficiary Bank Name: State Bank of Travancore Bank Branch Address: Commercial and
Personal Banking Branch (Sector-18), Udyog Minar, Udyog Vihar Phase V, Gurgaon - 122016,
HARYANA Current Account No.[protected] IFS code: SBTR0000699 You can transfer total Rs. 1200/-
for the battery of MGPT04. Do let me know when you make the payment. Warm Regards, Pragati
Agrawal[protected][protected][protected][protected]------
[protected] Dear Sir, We have received your tablet.After repair, we will dispatch it
asap. Warm Regards, Pragati Agrawal[protected][protected][protected]
[protected][protected][protected] On Sat, Sep 14, 2013 at 10:54 AM,
Pragati Agrawal wrote: Dear Sir, Thank you for sharing the
details.Once we received, we will update you. Warm Regards, Pragati Agrawal From: 4
Date: Thu, Aug 29, 2013 at 4:26 PM Subject: Vikash Kumar To:
[protected]@milagrow.in Submitted on Thursday, 29 August 2013 - 4:26pm Submitted by anonymous
user: [117.227.42.228] Submitted values are: Name: Vikash Kumar Email:
its.[protected]@rediffmail.com Select Product: TabTop Your TabTop Product: TabTop 7.4 - 4 GB
State & UT: Bihar City: Hajipur Contact Number: [protected] Purpose: Product Fault in Warranty
Type of Product Fault: TabTop - Tablet Dead Details: Via Flipkart i bought a Milagrow product
whose consignment COD: OD[protected], Tracking ID: DX23991359, Product received on 21/01/2012.
Now the product is out of order since two months, and i'm so helpless by u'r side. Because of
limited service centers and helpline. Pls callback to me to solve my problem.[protected]
[protected][protected][protected][protected][protected]----- This is to inform u that, i've send my faulty product to Gurgaon branch by speed
post, whose tracking ID details is EF[protected]IN on Friday Sept 13th 2013.[protected]
[protected][protected][protected][protected][protected]
-------- Dear Sir, We have received your tablet.After repair, we will dispatch it asap. Warm
Regards, Pragati Agrawal On Sat, Sep 14, 2013 at 10:54 AM, Pragati Agrawal
wrote: Dear Sir, Thank you for sharing the details.
Was this information helpful?
Post your Comment