Mirraw Online Services — Order not received- M[protected]

Address:

Address: 160, Cawasji Patel Tank Rd, Charni Road East, Cawasji Patel Tank, Bhuleshwar, Mumbai, Maharashtra 400004

Date of placing order: 28th April 2023
Delivery date as per order confirmation: 2nd May 2023
Number of calls to customer care to inquire about order: 2
Any email received about tracking order: 0

In each call with the customer care, they kept saying the item hasn't been dispatched and they would place a request to expedite the same. They even mentioned I'd get an email with the tracking ID after the call. However, I have received ZERO communication from them even after the two calls made on 4th May and 12th May.

Order ID is M[protected]