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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 3

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S
Sushant3726
from Bengaluru, Karnataka
Dec 4, 2023
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Repayment of ZIP bill

My account was disabled last on 21 November 2023 due to your fraud activity, I was looted for Rs 37000. Now the bill has been generated and now I can't repay the bill. As mobikwik is disabled.
Your support is non responsive how I suppose to repay??
Your service is pathetic....
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ashishv1230
from Lucknow, Uttar Pradesh
Dec 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain regarding not to clearing my dues and waiver off my dues

My Name is ashish kumar. I using mobikwik from last 1 year and clear all my dues on time. But in this month i was not able to pay on time so they charge me apprx 1400 rupees penalty. But i pay full amount as given by mobikwik executive they told me pay only 9366 rupee and rest amount will waive off. I pay 9400 on 25 november 2023 and call them for weiver off. They are not clearing my dues and i call sms them but they blocked me. My penalty...
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H
hkjha
Nov 30, 2023
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ZIP wallet fraudulent activity

Website:mobikwik zip wallet

I have a received a call on 31 Oct at 11.53 pm with IVR mentioning my account is attempting unauthorized sign in and asked to press an OTP disable to the login. However It is actually an OTP to login to the account. They have paid credit card bill for an amount of approx 59K from my zip wallet. I am unable to get a resolution. I had informed to mobikwik fraudulent mail and the case is also registered with cyber crime and is under process...
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G
Gourav Kori
Nov 26, 2023
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Harassment me and my family members continuously

Address:Mobikwik
Website:Mobikwik

Mobikwik staff harrassing me and my family members continuously so kindly request to you please stop this harrassing my mother is heart patient...
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S
sanjeevt2709
from NOIDA, Uttar Pradesh
Nov 24, 2023
Dec 5, 2023
This thread was updated on Dec 5, 2023
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Regarding fraud transaction in my mobikwik zippay wallet of 24750.

Address:C3 701 Supertech eco village 1 greater Noida west 201306

There is a fraud of amount 24750 from my mobikwik zippay wallet of 24750 at 11.09 pm on 23/11/2023 . somebody access my account and made credit card payment which is of Kotak Mahindra bank. of amount 24750. i have raised complaint to mobikwik as well but no response till the time. please have a look and resolve because its a big amount and i am not able pay this amount and big loss for me....
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G
Gautamkumaar01
from Noida, Uttar Pradesh
Nov 18, 2023
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Scam unauthorised zip wallet payment

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One,. Golf Course Road,. Sector-53, Gurugram,. Haryana-122003
Website:Mobikwik

I have been scammed via unauthorised payment initiated of RS 29000 from the zip wallet on 5th November and mobikwik has failed to provide me any fruitful resolution to the same and has resorted to harrasing me into paying the amount I have not initiated in the first place. requesting to look into the matter urgently and return the amount to the source zip wallet and prevent such fradulent activities in the near future....
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V
Vidhavathi
from KURNOOL, Andhra Pradesh
Nov 16, 2023
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I didn't do the transaction of 20559.47

Address:50/373 aroranagar bcamp kurnool

Plz cancel the transaction...
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D
Divyam Mart
Nov 7, 2023
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Account close

Address:22 NILKANTH RESIDENCY, NEAR ABC CIRCLE,

Account band kardiya he phir bhi appyment ka msg araha he...
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Mobikwik wallet has debited the amount Stating transaction successful for Myntra purchased but unfortunately nothing is purchased from Myntra still amount is debited and charging with penalty amount....
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T
TAUSIF Riyaz Jamadar
from Navi Mumbai, Maharashtra
Nov 6, 2023
Nov 18, 2023
This thread was updated on Nov 18, 2023
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Fraudulent activities happened to my mobikwik wallet

Dear sir,

Fraudulent activities happened my mobikwik wallet which I have reported to Mobikwik fraud ops They have raised a Ticket but their Recovery Agent Still irritated me for the loan which I have not received...
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A
aamir19961512
Nov 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan fraud from Mobikwik

Mobikwik is a totally fraud company, they came here to take advantage o[censored]s, first they force us to take loan even when i told them to cancel it, the reason was they was charging a lot of interest also they charged me higher processing fee, i told them many times to cancel the loan before the disbursal of the money, they didn’t listen and after receiving the money i also ask them to foreclose the loan, they don’t listen that too now i...
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A
anshrajput07
Nov 5, 2023
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Mobikwik - Technical issue with Zip services

Hi

My Zip service is blocked due to some technical issue in mobikwik.

Confirming the same with mobikwik customer-care over multiple calls, they keep saying its a technical issue and it will be resolved soon.

The problem is that my zip bill was generated on 1st of November with a due date of 5th November and if its not paid within the time limit, a penalty would be added to my pending bill.
br...
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A
Avi907111
Nov 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Heavy charge and harassing by contacting my contact list

Sir,
I took a zip loan from mobikwik on oct 2022 of rupees 1700/- because of serious health issues i was admitted in hospital for five months and now i got a call from mobikwik team to pay 15000/-. How they charged this much for small amount? Harassing by contacting my friends family members. Please help me to come out from this....
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A
anshrajput07
Nov 5, 2023
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Technical issue with Zip services

Hi

I clear my outstanding bill every-month right after the bill is generated on every 1st of the month and I have never done any defaults with the payment

But in the month of November 2023, I am not able to do so as my zip service is showing that there is some technical issue going on with my account and would be resolved soon.

I reached out to the customer care and they confirmed the same that...
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Address:Salboni West Bengal

Showing your adhar card is already connected with another mobile number...
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S
SreeramGod
Nov 3, 2023
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Fraud with my Zip Account

I have a received a call with IVR mentioning my account is attempting unauthorized sign in and asked to press an OTP disable to the login. However It is actually an OTP to login to the account. They have withdrawn 44000 from my zip wallet. I am unable to get a resolution. Please help....
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A
amjadshaik02
Nov 3, 2023
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Fraud activity In my MobiKwik wallet

I continuously received calls and messages from which seemed like official Mobikwik number. I ignored for over a month and then one day I took the call, it said that your account is vulnerable and that you will receive an OTP to secure your account or something along those lines. I entered the OTP in the app. Then all of a sudden 2300 rupees got deducted from my wallet which had a cap of 5000. I instantly reported and raised a ticket. After...
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M
Manish Kumar Prajapat
from Lucknow, Uttar Pradesh
Nov 2, 2023
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Hidden charges and settle fraud amount

Address:Alwar Rajasthan

मोबिक्विक ज़िप का उपयोग करने पर बाद में भुगतान करने पर केवल 49 रुपये मिलेंगे। इसका उपयोग करने के बाद उन्होंने मुझसे 199 रुपये का सक्रियण शुल्क लिया, जिसके बारे में उन्होंने...
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M
Manish Kumar Prajapat
from Lucknow, Uttar Pradesh
Nov 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden charges

Address:Alwar Rajasthan

मोबिक्विक ज़िप का उपयोग करने पर बाद में भुगतान करने पर केवल 49 रुपये मिलेंगे। इसका उपयोग करने के बाद उन्होंने मुझसे 199 रुपये का सक्रियण शुल्क लिया, जिसके बारे में उन्होंने...
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M
Manish Kumar Prajapat
from Lucknow, Uttar Pradesh
Nov 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden charges or penalty

Address:Laxmangarh Dist-Alwar Rajasthan

Dear sir
Someone had done a transaction of Rs 49 from my account many days ago, I don't know who had done it, it was a kind of fraud, I want to make the payment.
There was an outstanding balance of Rs 49 in my name which I want to pay and I also want to pay the charges of Rs 199. My account has been disabled.
You are requested to enable my account so that I can make the payment, it has not been enabled for a long time...
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