I have recharged my mobile no. of M.T.N.L ([protected]) with Rs.1650.00 on the date of 17/11/2014, the order id is MTP17118888 and the amount has been debited from my account but the recharge was not successful, i have called many times to the customer care no. i.e [protected] they didn't received my call, but after trying many times they answered me that the team has not been able to recharge my no. and they will refund my amount same on the account type that has been debited. For proof i am attaching the screen shot of mail
So, i request you to please solve this issue as soon as possible.
Thanking you
LALIT MOHAN
[protected]@gmail.com
Mob-[protected]
+1 photos
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recharge two time of my no 9330257643 transcation failed but the money not refunded
here is all the detail
[protected]:13:59 MTP29106539 MOBILE KOLKATA Reliance CDMA [protected] 1005 FAILED
5
[protected]:03:48 MTP15108462 MOBILE KOLKATA Reliance CDMA [protected] 520 FAILED
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recharge two time of my no 9330257643 transcation failed but the money not refunded
here is all the detail [protected]:13:59 MTP29106539 MOBILE KOLKATA Reliance CDMA [protected] 1005 FAILED 5 [protected]:03:48 MTP15108462 MOBILE KOLKATA Reliance CDMA [protected] 520 FAILED