Mochi — defective crocs

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Dear Sir/Madam
I have purchased a Crocs from Mochi showroom in Siliguri-West Bengal Pin-734001 but without wearing this Crocs it got defective and when i submit to the showroom, it denies either replacement or repairing.

I am regular customer of Mochi since more than 10 Years but this product hurt me a lot if any crocs purchased with more than Rs.4500/-and without wearing if the products got defected than how i feel,

Really this product hurt me a lot if company is not giving any solution for this product i will never purchase and also not suggest any one to buy any products from MOCHI.

waiting your proper & satisfactory response.

Thanks & regards
Upendra Sharma
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