[Resolved] Moglix — Refund not being provided

Onlineshopping1

Jun 18, 2021

Website:

Moglix.com

-Order : 3325131
-Wrong product sent
-Return taken back with images on 8th june.
-return product received by moglix and refund confirmed on mail.
-Customer care denying to provide refund
details.
-Moglix repeatedly sending copy pasted response with no heed to questions.
-moglix well known to delay/deny refunds for weeks by inventing excuses.

Kindly help get refund of 9019/- unethically held by moglix asap.
Thanks

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Aug 11, 2021

Complaint marked as Resolved

Moglix customer support has been notified about the posted complaint.

Jun 19, 2021

Updated by Onlineshopping1 Moglix, still sending copy pasted messages, denying to provide transaction details.

Jun 20, 2021

Updated by Onlineshopping1 Moglix continues to deny refund details. Their customer service's sole focus is to provide meaningless, copy-pasted apologies without answering direct questions.

Jun 21, 2021

Updated by Onlineshopping1 Moglix is making interest by withholding the amount of countless customers for no reason at all.

Jun 21, 2021

Updated by Onlineshopping1 Moglix sending copy pasted messages repeatedly and denying to share any information on ₹9019/- held by them.

Verified Support

Jul 10, 2021

Moglix Customer Care's response Hi Narendra, We deeply regret the inconvenience caused to you. As per our records, refund has been successful from our end. UTR Number - CITIN[protected]. In case of any further concern, please contact us at[protected].