[Resolved]  Moglix — Refund not yet received

I have placed a prepaid order with order ID 2927056 at moglix.com on 6th august 2020. They have given the delivery date as 13th of august. After 13th august I have noticed about the change in delivery date everyday within my order details. There is no such message or mail regarding the delay of order. After multiple conversations they have finally agreed for a refund on 2nd of September, since they failed to deliver the product. After that I have tried to contact multiple times through the customer care mobile and mail too. They were unresponsive. I have a very pathetic experience and till date I didn't receive any response from them.