| Address: | One Indiabulls Centre, Tower 1, 5th floor, Jupiter Mills Compound, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra 400013 | | Website: | moneycontrol.com |
On 1st February 2023, I purchased moneycontrolPRO. At that time I set the payment mode as auto renewal. Now fast forward to 15 January 2024, I have been trying to cancel auto renewal for my account but keep on getting the same error for last 2 weeks. I have tried by raising tickets on the website as well as app and on their whatsapp bot but I still have not received any reply from them. Now today I was charged 500 as auto renewal fee from my account. The problem is on their site so I feel like I was cheated on. I want refund. My mail id is [protected]@gmail.com.
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