Comments
Door Lock spring problem, not locking.
Reply
To,
1. Owner/ M.D cum Chairmen, Morphy Richard
2.Mr. Bobby Khan, Dealer, Morphy Richard, Main Road, Ranchi, Jharkhand
3.Mr. Anand Goenka Prop- Anand Steel, H.B.Road, P.S- Lalpur, Ranchi, Jharkhand
I am aged 72 years Heart Patient & my wife is also aged ill health, Purchased one Micro Oven ( Morphy Richard) from you Anand Steel on assurance that on call proper service will be provided on fail;ur necessary damages will be paid and since the date of said purchase we are facing great problems due to supply/ sale of defective Oven and on my various Problems and after long awaiting, technician of the comp[any removed / solved the problems but again said oven was not Hitting / working since 15-20 days hence I lodged a complaint to Customer care being no[protected] dated 21.08.2017 and on complain they assured to solve problem within day or two, but in spite of said assurance / commitment and on my several reminders ( 1 reminder on 23.08.2017 at 9.55 a.m to Bina, on 25.08.2017 at 10.10 a.m to Sindu / Indu, 3 ( three) Reminders on 26.08.2017 at 9.25 a.m to Sresh, at- 1.10 p.m to Mamta, at 1.30 Naresh( supervisor) ) call & sms t Local Dealer Boby Khan on 26.08.2017 at 2.18 p, m but none of your person came nor do the needful to solve / remove defect of my Oven due to which My self and my aged ill health wife are facing great Harassment, tress, agony and health problems, I there fore serving / lodging FINAL notice / Complain to remove / solve the said problem within 24hours failing which I will be compelled to file / take suitable legal steps including Consumer Case against all of you for the same as well as compensation of damages of Rs. 15.00.000/- ( Rupees fifteen Lacks) only for harassment, mental & physical damages etc, R.N.Mukherjee, Advocate, Jharkhand High Court, Ranchi
1. Owner/ M.D cum Chairmen, Morphy Richard
2.Mr. Bobby Khan, Dealer, Morphy Richard, Main Road, Ranchi, Jharkhand
3.Mr. Anand Goenka Prop- Anand Steel, H.B.Road, P.S- Lalpur, Ranchi, Jharkhand
I am aged 72 years Heart Patient & my wife is also aged ill health, Purchased one Micro Oven ( Morphy Richard) from you Anand Steel on assurance that on call proper service will be provided on fail;ur necessary damages will be paid and since the date of said purchase we are facing great problems due to supply/ sale of defective Oven and on my various Problems and after long awaiting, technician of the comp[any removed / solved the problems but again said oven was not Hitting / working since 15-20 days hence I lodged a complaint to Customer care being no[protected] dated 21.08.2017 and on complain they assured to solve problem within day or two, but in spite of said assurance / commitment and on my several reminders ( 1 reminder on 23.08.2017 at 9.55 a.m to Bina, on 25.08.2017 at 10.10 a.m to Sindu / Indu, 3 ( three) Reminders on 26.08.2017 at 9.25 a.m to Sresh, at- 1.10 p.m to Mamta, at 1.30 Naresh( supervisor) ) call & sms t Local Dealer Boby Khan on 26.08.2017 at 2.18 p, m but none of your person came nor do the needful to solve / remove defect of my Oven due to which My self and my aged ill health wife are facing great Harassment, tress, agony and health problems, I there fore serving / lodging FINAL notice / Complain to remove / solve the said problem within 24hours failing which I will be compelled to file / take suitable legal steps including Consumer Case against all of you for the same as well as compensation of damages of Rs. 15.00.000/- ( Rupees fifteen Lacks) only for harassment, mental & physical damages etc, R.N.Mukherjee, Advocate, Jharkhand High Court, Ranchi