Im motorola website they mentioned that moto z2 force with turbo power mod (Accessory). But when i purchased it from flipkart on big billion day (Order placed on 11th oct 2018 and product got delivered on 12th oct 2018) i didn't get any mod (Accessory) along with phone. When i contacted flipkart they said they didn't mentioned the mod in the product specifications so they will not provide. When i contacted motorola they said it is their retailer responsibility to provide the mod (Accessory). But flipkart is not ready to give the mod and they are keep on saying that they didn't mentioned in product specifications so they will not give. And one more thing when we goto motorola website and search for moto z2 force phone and click buy now, phone will be displayed with mod image and also when i select the flipkart as retailer it will open the same page from where i bought the motorola phone via flipkart.
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Motorola Solutions customer support has been notified about the posted complaint.
Oct 21, 2018
Updated by Yogesh_Naik Hi sir, please find the attached image for flipkart response for the product
Oct 29, 2018
Updated by Yogesh_Naik No proper solution from Motorola, images are attached for your reference. I want to go further on this complaint
Regards,
Yogesh Naik
Nov 27, 2018
Updated by Yogesh_Naik Any update on the complaint?
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Sandip
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