[Resolved] Mswipe Technologies — Illegal money deduction

Dilawari

Dec 15, 2021

Address:

Bangalore

Mswipe deducted ₹299 from my savings account today even after me not using their device from 2017. I have already surrendered their device and also have no balance pending for them. Their customer service number no longer exists and they won't reply to any emails. Now whom should I contact to get the refund.

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Jan 25, 2022

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2021

Mswipe Technologies Customer Care's response We are deeply sorry to hear about the inconvenience faced. Please share your registered contact details at [protected]@mswipe.com, so that we can contact you. Regards, Mswipe.

Verified Support

Dec 21, 2021

Mswipe Technologies Customer Care's response Apologize for the inconvenience caused to you. We have shared your concern with our team regarding the additional deduction with reference number TBK[protected]. Your patience is much appreciated. Regards, Mswipe.

Verified Support

Dec 25, 2021

Mswipe Technologies Customer Care's response We wish to confirm that the amount has been processed the refund of Rs. 299/- on 22nd December 2021. Please find the UTR No KKBK[protected]. Regards, Mswipe.