I had purchased a mufti jean. The very next month it got torn.I am using mufti products since last 10 yrs. This is the first time i experienced such an issue. I hope to get helped in resolving this. Thank you
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Complaint marked as Resolved
Mufti / Credo Brands Marketing customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2015
Mufti / Credo Brands Marketing Customer Care's response Dear Simran,
First of all we apologise for the inconvenienced caused to you and we thank you for bringing this to our attention.
We at team mufti would like to have your contact number so that we can assist you further with the exchange policy.
Be sure we will look into your defect matter at the earliest but first we require your contact number so that our representative can contact you and assit you through our exchange policy.
Incase you have any question or concern do not hesitate to let helpdesk know about it at [protected]@mufti.in or call us at[protected].
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Thank you for the response.