In the month of July I received a call from Mulyashop that they have a vedio camera pen and they motivated me to book the item and unfortunately i booked the item. it was 13th of July when I received the sms " Your shipment[protected] will be delivered by Ecom Express today. Value of the shipment is Rs 2198.00"
I received the consignment next day. After opening the consignment I found the pen was/camera was not working. I immediately contacted the costumer care in reply of my complaint they told me to send it bake we will replace the item. On 17th of July, 2015 I booked the Item and forward to destiny vide Shipment No [protected] Blue dart.
Today is 11th day of August but I have neither received any call nor the replacement.
Was this information helpful?
No (0)
Yes (0)
Mulyashop.com customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from mulyabuy.com
We would like to inform you that your tracking of bluedart courier [protected] is not visible online.
Also to trace out the order details we require your order no./ID. Please check and revert so that we may process the same for replacements.
Feel free to contact us at our customer support. Customer support no is [protected].
Regards,
Customer Support team
mulyabuy.com