My Flower App — Regarding refund

Website:www.myflowerapp.com/flowers

I had ordered some flowers. They called me and told that they cannot deliver the flowers. I asked them to refund the amount and they told it will take 5-7 days for the refund. It has one month and they have not refunded the amount. They are neither replying back to the email nor picking up the call. Companies like this should be closed and strict actions should be taken by government against them.
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