| Address: | H No 364/6 A, HALCYON GROVE, COSTA VADDO, MAJORDA | | Website: | Www.my flower tree.com |
Placed birthday cake Order on 9th August for delivery on 10th August 2022
Order ref no. 71486
The cake was to be delivered between 10:am - 09:00 pm.
Tried calling to check on the status from 8:00 pm but the line was continuously busy. Then at 9:30pm the call got connected and I was put on hold saying “your call was important to us”.
Today when I checked order tracking its say “the order has been rescheduled for today (11/8) because of a delivery exception in Contacting the recipient”. There were two numbers mentions in the order. Why didn’t they call the alternate number.
Today when I spoke to the customer care I was told the driver met with an accident! Why wasn’t I told about it yesterday.
A 5 year old child went to to bed disappointed of not having a cake to cut.
I WANT MY FULL REFUND AS SOON AS POSSIBLE Was this information helpful? | 
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