I have been charged 58 rupees from my Idea account balance for downloading a mydala powered deal. I haven't done any such thing intentionally. The amount was deducted without any sort of confirmation on my part. When I contacted idea customer care for a refund, they refused as it was a promotional activation done from mydala. I want an immediate refund.
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Mydala customer support has been notified about the posted complaint.
As per our telephonic conversation, would like to inform you that we have wavered the balance against your contact number. In Mydala, customer is our first priority and we assured best of our services.
For any further queries, please call us at[protected] or mail us @ [protected]@mydala.com.
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Apologies for the inconvenience caused.
As per our telephonic conversation, would like to inform you that we have wavered the balance against your contact number. In Mydala, customer is our first priority and we assured best of our services.
For any further queries, please call us at[protected] or mail us @ [protected]@mydala.com.
Regards
Mydala Team