Address: | New Delhi, Delhi, 110009 | Website: | naaptol |
I ordered electric insect and pest control machine (Pack of 2 pcs) against said order and delivery was got in the name of ms. Rita rathi, o.9 new police line, kingsway camp, delhi.9. Product was sent with six months warranty.
Unfortunately one machine was got technically faulted within a month and as per naaptol peoples the same was returned to them vide courier no.[protected] on 27.5.2016.
It was assured to me that i will get my product replaced within 7 to 10 days time.
After that a consignment no. [protected] of aramex courier was also given to me stating that my parcel is under said number will be delivered to me at the given address soon.
But till today i have not received the same back.
I am continuously requesting naaptol as well as aramex courier peoples for the delivery of product and everytime they both are saying the product will be delivered to me today. But all in vain. They are cheating their customers and making fool.
Kindly intervene the matter and get my product returned duly replaced and penalty may also be imposed on them for the harassment faced by me from the last more than 15 days.
Thanks
Kumkum sharma
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