Verified Support
Nov 19, 2019
Naaptol Online Shopping Customer Care's response Dear Customer,
We regret for the inconvenience caused to you.
With reference to your complaint for order no. 63021247, we are hereby processing product refund through NEFT.
We regret to inform you that, as per confirmation received from the logistic team, we will not be able to arrange the pickup as there is no pick up facility available at your location.
Request you to ship the product back to us through any local courier (via road) and share the dispatch details for the same so that we can track the parcel.
Send the product to the below mentioned address:-
Naaptol Service Warehouse:
DTDC 3PL & FULFILMENT LTD
KHASRA NO. 1234/3/1
RAJOKRI
NEW DELHI - 110038
It would take 4-5 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.
Request you to kindly share the scanned copy of the courier receipt so that we can reimburse the charges for you.
Please be informed that courier receipt is essential to claim the reimbursement.
Meanwhile, we would request you to share the Bank A/c details of “SHIV PARTAP SINGH” at Backoffice.[protected]@naaptol.com so that we can process your refund accordingly.
Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).
We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.
@Team Naaptol
Nov 28, 2019
Updated by Shiv pratap bhati Problem sholv ni ho pa rhi h sir order return kr diya h curiyr sleep account detail sb le li h jo manga bhej chuka hu fir muje msg aara h ki aapke refund vaucher bn gye h jinse aap shopping hi kr skte ho naaptol se jbki muje pese return cahiye mere account m so please muje pese refund kiye jay. Thank u
Verified Support
Nov 28, 2019
Naaptol Online Shopping Customer Care's response Dear Customer,
With reference to your complaint, we would like to inform you that we are initiating refund for order id 63021247.
Please be informed that refund have processed through NEFT and it will take 2-3 working days for the amount to reflect back in your account.
Request your patience in the interim.
Be assured of complete & satisfactory resolution.
@Team Naaptol