| Address: | 500082 | | Website: | Naptol |
I purchased scottish club 7pcs complete travel bag from naptol. When i received the product i didn't like the quality of the product and wanted to return the same. I raised a complaint vide no 31326522 on 05.03.2018 and escalated the matter to company representative and requested them to refund my money.
Next day one of the representative called me and informed that the money can't be refunded instead they will provide a voucher which can be redeemed within a period of 6 months. I said that i am not interested in any of their products and requested for refund of money for which the company representative is not agreeable and disconnected the call abruptly.
I have purchased many products through other online portals where i didn't experienced this kind of treatment. Whenever i was not satisfied with the product i got my money back.
But naptol is the only company from where i experienced this kind of treatment.
Kindly look into the matter as i don't want other people to be cheated
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